Robert Arra
Phoenix,AZ
Summary
Security and Emergency Response Professional with over 9 years of experience in managing complex security operations and emergency responses. Demonstrates proficiency in physical security, alarm systems, and CCTV, with a proven track record of enhancing operational efficiency and reducing costs through systematic analysis. Adept at fostering collaboration between security teams and law enforcement, ensuring compliance with industry protocols and maintaining robust protection measures.
Overview
9
9
years of professional experience
Work History
Senior Security and Emergency Response Representative
Wells Fargo
01.2024 - Current
- Streamlined branch security decommissioning processes during closure projects, maintaining asset protection while coordinating with multiple stakeholders.
- Developed systematic approaches to ATM security installation workflows, enhancing operational efficiency while maintaining robust protection measures.
- Orchestrated emergency response procedures across branch networks, fostering effective communication between security teams and local law enforcement agencies.
- Analyzed security system data using CCTV, MasterMind, Entre, and Verint platforms to identify false alarm patterns, implementing targeted solutions to reduce operational costs.
- Monitored multi-layered security infrastructure including life safety, robbery, and burglary systems, ensuring precise compliance with Security Response Center protocols.
Associate Emergency and Security Response Representative
Wells Fargo
01.2023 - 01.2024
- Coordinated branch security system upgrades during renovations, ensuring uninterrupted protection while maintaining compliance with banking regulations.
- Streamlined alarm verification procedures, substantially reducing false alarm incidents and associated costs through systematic assessment methods.
- Orchestrated emergency response activities with local law enforcement and branch personnel, strengthening institutional security protocols.
- Enhanced ATM security monitoring procedures, improving incident response efficiency and maintaining operational continuity.
- Supervised branch security system modernization during renovation phases, ensuring continuous protection while maintaining strict banking compliance standards.
Retail Supervisor
5.11 Tactical
05.2022 - 01.2023
- Supervised part-time and full-time retail associates.
- Streamlined daily financial reporting processes and cash handling procedures, ensuring accuracy and compliance while maintaining zero discrepancy record.
- Fostered positive customer relationships through proactive issue resolution and product expertise, strengthening store reputation and repeat business.
- Mentored and developed retail team members through structured training programs, leading to improved store operations and enhanced customer service delivery.
Military Police Supervisor
U.S. Air Force
03.2021 - 02.2022
- Trained personnel in emergency response and force on force scenarios.
- Spearheaded advanced force protection training programs, elevating team readiness and emergency response capabilities across multiple units.
- Enforced stringent nuclear security procedures and disablement protocols, maintaining zero security breaches throughout service.
- Orchestrated comprehensive emergency response protocols, leading rapid deployment teams and maintaining critical response readiness in extreme security situations.
- Mentored and trained personnel in advanced tactical scenarios, fostering team expertise in emergency response and force protection techniques.
- Directed comprehensive security operations for nuclear facilities, ensuring strict compliance with DoD protocols.
Military Police Emergency and Security Response Dispatcher/Supervisor
U.S. Air Force
03.2018 - 03.2021
- Directed and supervised 60 military security members and Host Nation personnel in base law enforcement and security operations.
- Orchestrated 24/7 emergency dispatch operations for the military installation, coordinating rapid response teams and maintaining critical security protocols.
- Monitored complex surveillance systems including CCTV and aerial detection platforms to safeguard high-value military assets and ensure base security.
- Established robust partnerships with local law enforcement agencies, enhancing emergency response capabilities and strengthening regional security measures.
- Supervised 60 military security personnel and Host Nation staff, ensuring seamless coordination of base law enforcement operations and maintaining stringent security protocols.
- Managed sophisticated alarm systems and emergency dispatch operations, coordinating rapid response teams while maintaining detailed incident documentation through AFJIS.
- Streamlined access control procedures and security violation responses, ensuring swift threat assessment and maintaining base/flightline security integrity.
Military Police Security Professional
U.S. Air Force
01.2016 - 01.2018
- Implemented comprehensive vehicles and personnel search protocols at launch facilities, maintaining strict access control and preventing unauthorized entry.
- Spearheaded rapid incident response protocols for sensitive military installations, reducing potential security breaches and strengthening facility protection.
- Monitored multiple security zones simultaneously while maintaining detailed incident logs, enabling effective threat assessment and response planning.
- Coordinated security operations for DOD, NASA, ULA, and NRO assets, ensuring comprehensive protection of critical military and aerospace infrastructure.
- Maintained detailed security logs and threat assessments, enabling data-driven improvements to facility protection strategies and response planning.
- Fostered effective partnerships with California Highway Patrol and local law enforcement, enhancing coordinated response capabilities.
Education
Associate's Degree - Criminal Justice
Air University
Skills
- CCTV Surveillance
- Emergency management
- Armed threat mitigation
- Personnel management
- Training
- Visual Detection Systems
- Problem-solving
- Communication
- Customer engagement
- Facility security
- Flightline security
- Inventory management
- Incident response
Timeline
Senior Security and Emergency Response Representative
Wells Fargo
01.2024 - Current
Associate Emergency and Security Response Representative
Wells Fargo
01.2023 - 01.2024
Retail Supervisor
5.11 Tactical
05.2022 - 01.2023
Military Police Supervisor
U.S. Air Force
03.2021 - 02.2022
Military Police Emergency and Security Response Dispatcher/Supervisor
U.S. Air Force
03.2018 - 03.2021
Military Police Security Professional
U.S. Air Force
01.2016 - 01.2018
Associate's Degree - Criminal Justice
Air University
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