ROBERT ARROYO
West Haverstraw,NY
Summary
Communications and Planning Specialist Borough Planner and United States Navy Veteran leveraging 4+ years of proven experience in coaching and training peak-performance teams while ensuring productivity and continued growth. Adept at leading teams of 180+ in a dynamic, fast-paced environment. Possess a comprehensive background in budget management and training operations. A hands-on leader is skilled at setting expectations and holding personnel accountable to drive peak levels of performance and success. Committed to planning and executing learning and leadership development strategies, focused on high-impact outcomes to support organizational strategy, operational goals, and culture. Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Borough Planner
New York City DOT
01.2019 - Current
- Planned and implemented all IFA-funded Resurfacing Operations in the Bronx
- Researched City Title Vestments by coordinating with the Bronx Borough President’s Topography Office, ensuring all roadways resurfaced fall under the jurisdiction of the County of the Bronx
- Managed the notices of installations for speed bumps, line markings, Citi-Bikes Stations, Open Restaurant on-street seating, and traffic devices by coordinating resurfacing projects and locations with the corresponding units
- Created, Maintained, and Monitored tracking reports such as the Annual Milling and Paving Report, Open Milling Report, and Borough Planning Reports by Community Board Allocation, creating resurfacing projects based on community needs, street ratings, and observance of on-site roadway condition
- Maintained Accurate Maps of all Bronx Community Boards detailing when and what locations resurfaced in any given previous five years; assigned and delegated tasks to the office staff for additional administrative work
- Performed Pavement Works Demonstrations for field supervisors, and office personnel in multiple locations, as well as other units within DoT and Outside Agencies (Con-Ed, DEP, NYPD, etc.)
- Conducted monthly public utility meetings with multiple city and public agencies to provide transparent communication for all past, current, and future projects, reducing costs and production by resolving scheduling conflicts with competing prioritized projects and entities
- Corresponded with Con-Ed daily to ensure all post-milling gas leak inspections are being performed before resurfacing; attended RRM-related on-site inspections and meetings to coordinate with any agency to prevent any conflicts or construction overlap.
Highways and Sewer Inspector
01.2017 - 01.2019
- Supervised contractor milling operations city-wide and documented success in safely overseeing the proper removal of roadway debris and asphalt as per the contract held by the City and Contractor
- Ensured proper documentation of Contractor Production by accurately measuring roadways during construction evolutions
- Conducted Community Outreach by networking with local businesses, government, and residential officials while performing resurfacing operations; answering rudimentary queries regarding New York City Policies and Protocols regarding street maintenance, assisting drivers locate their vehicles when towed by the Contractor, and coordinating opening and closing of roadways
- Inspected construction sites to ensure that highways, roads, bridges, and sewer systems are built according to approved plans and specifications; checked the quality of construction materials, methods, and workmanship to ensure compliance with industry standards
- Verified that construction sites adhere to safety regulations and protocols to protect workers and the public; measured and tested materials, such as asphalt, concrete, and sewer pipes, to ensure they meet required standards
- Recorded and documented inspection findings, progress, and issues for accurate project records; ensured that construction activities adhered to local, state, and federal codes, regulations, and zoning laws
- Prepared inspection reports and communicated findings to project managers, engineers, and relevant stakeholders; identified and addressed construction issues, defects, and deviations from plans.
Laborer
J-Track/JTJ Contracting
01.2015 - 01.2017
- Performed physical tasks that may include lifting, carrying, moving, digging, loading, unloading, and other manual labor; worked in construction, maintenance, and repair projects, assisting skilled tradespeople, and contributing to the completion of projects
- Managed the cleaning and preparing of work areas, equipment, tools, and materials; operated basic equipment and machinery, such as hand tools, power tools, forklifts, and more, depending on the job
- Transported materials, supplies, and equipment to and from work sites; followed safety protocols and wore appropriate personal protective equipment (PPE) to prevent accidents and ensure a safe work environment
- Worked closely with colleagues, supervisors, and other team members to complete tasks efficiently; supervised a variety of tasks and projects, adaptable and willing to learn new skills
- Assisted in tasks like site preparation, concrete pouring, demolition, scaffolding, and more; performed tasks such as planting, mowing, mulching, and maintaining outdoor spaces
- Involved in assembly line work, material handling, and basic machine operation; handled inventory, loaded and unloaded shipments, and keep the facility organized; contributed to a wide range of industries and sectors, from construction and manufacturing to agriculture, logistics, and more.
Education
Bachelor of Arts - Organizational Leadership
Fordham University
The Bronx, NY01.2015
Skills
- Training Operations
- Process Improvement
- Strategic Planning
- Incident Response Recovery
- Scheduling and Research
- Risk Management Mitigation
- Organizational Leadership
- Interagency Collaboration
- Training Development
- Microsoft Office Suite 365
- Feasibility Reviews
- Field Surveying
- Data Management
- Presentation Delivery
- Design Management
- Land Utilization
Accomplishments
- Collaborated with team of 200 in the development of PavementWorks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved distressed roadways which led to smoother driving conditions.
- Major Roadway Projects completed: Riverdale Avenue, Mosholu Parkway, Dr. Theodore Kazimioff Boulevard, Fordham Road, and Halleck Street with accuracy and efficiency.
- Successfully collaborated with multiple agencies to complete major roadway reconstruction projects.
- Documented and resolved utility conflicts with major excavation entities which led to lower costs and higher efficiency in roadway repairs.
Operating Systems
- Mac
- Microsoft Windows
Languages
Spanish
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Borough Planner
New York City DOT
01.2019 - Current
Highways and Sewer Inspector
01.2017 - 01.2019
Laborer
J-Track/JTJ Contracting
01.2015 - 01.2017
Bachelor of Arts - Organizational Leadership
Fordham University
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