Robert Ashdown
Canton,OH
Summary
Robert has spent over 20 years in the field of customer service, most recently with 5 years of management experience, directly supervising between 12 and 15 employees and 4 assistant managers. He has also had 13+ years experience in the food service industry, including both front and back of the house. Authorized to work in the US for any employer
Overview
26
26
years of professional experience
Work History
Deli Clerk/Line Cook
Buehler's Supermarket
Canton, OH
12.2023 - Current
- Operated stone pizza oven and Henny Penny pressure fryers to deliver quality meals.
- Prepared sandwiches and salads for service at hot bar, ensuring freshness and temperature levels are safe.
- Served as line cook in Buehler's restaurant for 1.5 years
- Greeted customers at counter, fulfilling requests and providing prompt assistance.
- Measured, weighed, sliced, and packaged deli products to customer specifications while minimizing waste.
- Maintained safe working environment by adhering to food safety guidelines and addressing hazards.
- Monitored food dates, rotated stock, and followed storage procedures to prevent spoilage.
- Enhanced workflow efficiency through multitasking, prioritization of tasks, and team communication.
Assistant Team Leader
Ollie's Bargain Outlet-Mentor, OH
Mentor, OH
03.2023 - 09.2023
- I assisted the store manager in administrative and supervisory roles, pushed freight handled cash, held a safe, open, close, unload trucks, receive vendors
General Manager
Dollar Tree-Madison, OH
Madison, OH
02.2021 - 02.2023
- Promoted after 2.5 years
- Managed an operating budget for 14 employees
- Tracked sales performance
- Assisted with payroll
- Developed strong relations with customers and vendors on behalf of the organization
- Determined staffing and scheduling requirements
- Trained and mentored all staff
- Created an effective orientation program
- Ensured all staff upheld company standards such as "brand standard", COVID regulations, time and attendance, and attitude
- Provided daily reports in compliance with labor, state, federal and company requirements
- Received/unloaded trucks
- Covered vacant shifts/call offs
- Assisted with new store openings and assisted existing stores in my district when needed
- Ran register when needed
Merchandise Manager
Dollar Tree-Madison, OH
Madison, OH
09.2018 - 02.2021
- 1st assistant manager
- Maintained freight and back room
- Stocked all areas of the store and delegated stocking responsibilities to employees
- Received/unloaded trucks
- Counted safe before, during, and after shift
- Made deposits/bank runs
- Ran store as manager on duty
- Kept records of all boxes put out each week, by individual employees and as a store
- Ran register when needed
Server/Bartender
Redhawk Grille-Concord, OH
Concord, OH
05.2016 - 09.2018
STNA (State Tested Nursing Assistant)
Lancias Nursing Home-Wintersville, OH
Wintersville, OH
06.2014 - 05.2016
- Stated tested nursing assistant certification
- CPR certification
Server/Bartender
Olive Garden-Mentor, OH
Mentor, OH
08.2012 - 06.2014
Server/Bartender
MAX AND ERMAS-Mentor, OH
Mentor, OH
10.2009 - 08.2012
Mover/Packer
TWO MEN AND A TRUCK-Wickliffe, OH
Wickliffe, OH
05.2006 - 10.2009
Prep Cook
HEINEN'S-Willoughby, OH
Willoughby, OH
07.2002 - 03.2006
Line Cook/Prep Cook
BURGERS AND BEER-Willoughby, OH
Willoughby, OH
05.1999 - 07.2002
Education
High School Diploma -
Euclild High School
Euclid, OHSome college - Nursing
Lakeland Community College
Kirkland, OhioSkills
- Freight and moving logistics
- Cash handling and accounting
- Culinary and kitchen management
- Point of sale syatems
- Payroll administration and P&L oversight
- Retail sales and management strategies
- Conflict resolution and guest services
- Customer service excellence and recruitment processes
- Sales
Timeline
Deli Clerk/Line Cook
Buehler's Supermarket
12.2023 - Current
Assistant Team Leader
Ollie's Bargain Outlet-Mentor, OH
03.2023 - 09.2023
General Manager
Dollar Tree-Madison, OH
02.2021 - 02.2023
Merchandise Manager
Dollar Tree-Madison, OH
09.2018 - 02.2021
Server/Bartender
Redhawk Grille-Concord, OH
05.2016 - 09.2018
STNA (State Tested Nursing Assistant)
Lancias Nursing Home-Wintersville, OH
06.2014 - 05.2016
Server/Bartender
Olive Garden-Mentor, OH
08.2012 - 06.2014
Server/Bartender
MAX AND ERMAS-Mentor, OH
10.2009 - 08.2012
Mover/Packer
TWO MEN AND A TRUCK-Wickliffe, OH
05.2006 - 10.2009
Prep Cook
HEINEN'S-Willoughby, OH
07.2002 - 03.2006
Line Cook/Prep Cook
BURGERS AND BEER-Willoughby, OH
05.1999 - 07.2002
High School Diploma -
Euclild High School
Some college - Nursing
Lakeland Community College