Summary
Overview
Work History
Education
Skills
Certification
Military Service
Additional Information
Timeline
Generic

Robert Atencio

Phoenix,AZ

Summary

Have previous experiences in Business Management both sales and service industry plus Hospitality business Additional experiences of on the job training certifications Cpr certification

Overview

11
11
years of professional experience
1
1
Certification

Work History

Equipment Operator

L&M Service Contractors
05.2020 - Current
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Operated variety of heavy equipment to prepare sites for construction, contributing to project efficiency.
  • Loaded and moved materials such as dirt and rocks based on specific job needs.

Sales Associate

Home Depot
10.2018 - 06.2020
  • Maintained store organization to engage customers effectively.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Project Manager

A W I Interiors
04.2014 - 10.2018
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.

Education

High school diploma - undefined

Harrison High School
Colorado Springs, CO
01.1982

Skills

  • Heavy Equipment Operation
  • Backhoe Operation
  • Flatbed
  • Delivery Driver Experience
  • Loader Operation
  • Driving
  • Load & Unload
  • Shuttle Driving
  • Landscape Maintenance
  • Tractor-Trailer
  • Box Truck
  • Carpentry
  • Construction
  • Snow Plowing
  • Lawn Care
  • Shipping & Receiving
  • Commercial driving
  • Forklift
  • Mechanical knowledge
  • Hand tools
  • Power tools
  • Maintenance

Certification

  • CDL B
  • November 2021 to March 2029
  • Driver's License
  • CDL
  • Air Brake Endorsement

Military Service

  • Branch: Army
  • Service Country: United States
  • Rank: E3
  • June 1982 to March 1986
  • Computer guided multiple rocket systems

Additional Information

Former business owner retail and hospitality management skills Service industry plus many other on the job training certifications Cpr certification

Timeline

Equipment Operator

L&M Service Contractors
05.2020 - Current

Sales Associate

Home Depot
10.2018 - 06.2020

Project Manager

A W I Interiors
04.2014 - 10.2018

High school diploma - undefined

Harrison High School

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