Real Estate Title & Escrow / Escrow Accounting / Property Insurance Claims & Inspections
Experienced professional with expert knowledge working in the real estate title and escrow services and escrow accounting with expertise in facilitating the closing process from acceptance of purchase contract through issuance of title insurance. Additional professional experience in property insurance claims adjuster including property inspections, evaluations and estimations. Seeking a new opportunity to utilize my years of professional experience into a role in title and escrow or transition to property insurance claims or inspections.
Work History
Escrow Officer/Closer
Zillow Group / Zillow Closing Services
Atlanta, GA
08.2021 - 06.2022
Liaison between all parties involved in the title and escrow closings of both Acquisitions and Resales within Zillow Group
Facilitate closing performance, met closings dates, and addressed inquiries from buyers, sellers, and lenders in a timely manner
Performed final quality review of CD/HUD statements and other closing documents and balanced and disbursed funds accurately and timely
Collaborated with the title department to resolved title issues
Confirmed closing dates, locations and scheduled signings
National Title Closer
Elevated Title LLC
Atlanta, GA
07.2020 - 08.2021
Closed and managed 125 monthly pipeline of closings nationwide while maintaining time frame requirements along with continuous communication with all parties of the transaction.
Assumed ownership of the full escrow closing process and prepared files from cradle to grave.
Prepared Closing Disclosures and ALTA Settlement Statements according to client requirements and CFPB/TRID guidelines.
Confirmed all funds were collected, all appropriate documents checked for accuracy, signaturescollected, acknowledgments and legal descriptions are 100% correct.
Escrow Accounting / Operations Manager
HomePartners Title Services LLC
Fort Lauderdale, Florida
08.2015 - 02.2020
Provided title and escrow services for the largest real estate firm in Florida, The Keyes Company
Managed escrow operations and business operations for 10 offices in South Florida
Responsible for Escrow, Operating, and E-record accounts
Directed and supervised closing team members to ensure they follow company, underwriting, and regulatory policy and procedures
Escrow Accounting :
Reconcile bank statements and perform daily reconciliations of escrow accounts and work to resolve outstanding or negative file balances and stale checks
Collaborated directly with the President, CFO, and Legal department to adopt and implement new escrow processes and procedures to increase production and reduce costs
Audited, approved, and released all funding wires from the company
Reviewed, approved, and initiated payment for all Accounts Payable expenditures
Managed & approved all vendors and support services across all offices including licensing, leases, service agreements, proper insurance coverage (Cyber, Crime, Liability,Business Liability)
Robert Atkins, Page 2
Reporting :
Reconciled and provided end of month and quarterly revenue reporting financials, title fees collected, and expenses to assist CFO with financial reporting statements
Implemented and prepared weekly and monthly reporting of company losses and shortages
Tracked and monitored losses and shortages of all closing team members’ and implement strategies on loss prevention and loss recovery as needed
Worked directly with the President and CFO to develop and manage a cost-effective operating $10M budget.
Closing/Funding Manager
Law Office Of McCalla Raymer LLC
Atlanta, GA
02.2007 - 08.2015
Led the management, coordination, and direction of the daily operations of Closing and Funding teams in high volume office of 500-600 closings a month
Managed the team pipeline, workflow, and performance metrics and helped team resolve difficult cases
Increased productivity and initiated manageable caseload for closers with new workflows and maintained constant contact with the Client pipeline to ensure contract execution and that escrow/time-lines fulfilled
Ensured that related system tasks were accurate with appropriate data fields properly documented
Assisted the closing and funding team by providing guidance and instruction on proper and effective means to resolve closing and funding matters associated in the escrow/under contract process
Education
Bachelor of Science - undefined
Middle Tennessee State University
Additional Information
PROFESSIONAL EXPERIENCE ( Supplemental )
FARMERS INSURANCE GROUP Atlanta, Georgia
Senior Field Property Claims Representative
Catastrophe Property Claims Adjuster
Large Loss Property Adjuster
Conduct field investigation activities by traveling to property site, photographing and diagramming damage and writing an estimate for repair of the damage including reviewing fire or police reports, obtaining recorded statements
Assist the policy holder with itemizing inventory of any contents damage or loss and determine actual cash value/ replacement cost value
Explain coverage of loss, assists policyholders with itemization of repairs and additional expenses Investigates the facts, research policies and endorsements to assess coverage and determine approval or denial of payment
Assist displaced policyholder in finding temporary living arrangements under ALE coverage and determine amounts needed in reserves
Determine and negotiate settlement amounts and expense payments within stated authority and complies with check security procedures
Identify and implement subrogation potential on losses as to the company practice and procedures
Prepare written reports to management or underwriting with property loss or claim value information .
Xactimate software trained on estimating construction repair or rebuild costs
Completed Vale School of Property Estimation and Evaluation