Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Austin

Queens,NY

Overview

36
36
years of professional experience
1
1
Certification

Work History

Counselor

Educational Alliance
03.2020 - 04.2023
  • Maintained confidentiality of records relating to clients' treatment.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs.
  • Engaged clients in conversation to determine feelings and apprehensions.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Facilitated weekly group sessions to encourage self-reflection and problem-solving.
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.

Correctional Officer

New York Department Of Corrections
02.2015 - 11.2019
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Assisted in development of procedures and policies to maintain peace and order in facility.

Veterans Case Manger

Outreach Health Services
04.2016 - 10.2019
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Marine Corps Recruit

United States Marine Corps
03.1987 - 06.1991
  • Developed and implemented strategies to maximize squad efficiency.
  • Conducted safety briefings for squad members prior to missions.
  • Installed, operated and maintained field communications equipment.
  • Led soldiers through successful engagements with enemy forces.
  • Executed directives from command center with necessary timeliness and efficiency.
  • Analyzed terrain to identify advantageous positions for operations.
  • Used modern communication systems to relay orders to squad members.
  • Coordinated with allied forces to achieve mission objectives.

Education

High School Diploma -

Austin Martin High School
Jamaica, NY
05.1983

Skills

  • Biopsychosocial Assessments
  • Earth Science
  • Grants Management
  • Technique Evaluation

Certification

Cerpa

  • CATC - Certified Addiction Treatment Counselor

Timeline

Counselor

Educational Alliance
03.2020 - 04.2023

Veterans Case Manger

Outreach Health Services
04.2016 - 10.2019

Correctional Officer

New York Department Of Corrections
02.2015 - 11.2019

Marine Corps Recruit

United States Marine Corps
03.1987 - 06.1991

High School Diploma -

Austin Martin High School

Cerpa

  • CATC - Certified Addiction Treatment Counselor

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Robert Austin