Summary
Overview
Work History
Skills
Timeline
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Robert Avena

Lancaster

Summary

Dynamic professional with extensive experience in team collaboration. Proven ability to enhance operational efficiency and customer satisfaction through effective communication and adaptive learning. Skilled in organization and conflict resolution, consistently achieving timely task completion while fostering positive relationships with clients and colleagues.

Overview

1
1
year of professional experience

Work History

MC Clerk Lead

Epic HR
12.2024 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Handles paperwork efficiently to ship out to other distribution locations.
  • Supported staff with timely completion of daily tasks, ensuring smooth office operations.
  • Proven ability to learn quickly and adapt to new situations.

Store Associate/Customer Service

Burlington
10.2024 - 12.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Sales Associate

Ross Dress for Less
07.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

XL Warehouse Associate

Amazon
10.2023 - 03.2024
  • Coordinated tasks among team members for optimal productivity.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive andtransport items from various warehouse locations.
  • Improved unloading efficiency by implementing new procedures and training team members on best practices.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Skills

  • Customer service
  • Team collaboration
  • Organization
  • Flexible schedule adaptability
  • Relationship building
  • Patience and empathy demonstration
  • Effective communication
  • Conflict resolution
  • Complex Problem-solving
  • Adaptive learning methods

Timeline

MC Clerk Lead

Epic HR
12.2024 - Current

Store Associate/Customer Service

Burlington
10.2024 - 12.2024

Sales Associate

Ross Dress for Less
07.2024 - 10.2024

XL Warehouse Associate

Amazon
10.2023 - 03.2024

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Robert Avena