Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Work Availability
Quote
Timeline
AccountManager
Robert Baer

Robert Baer

Denver,CO

Summary

Successful Multi-disciplined Executive with over 30 years of demonstrated ability in delivering truly mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability and flexibility. Ambitious team leader adept at creating strategic alliances with organizational leaders (both internally and externally) and effectively aligning with key business initiatives.

Experienced Business Development Manager with history of landing and expanding into new accounts, and adapting underperforming operations into successful revenue generating enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company or non-profit success.

Builder of strong relationships with multi-industry contacts & relationship base.

Sales/Business development experience for million-dollar plus deals.

Disciplined deeply experienced software professional with development, implementation and sales experience.

Partner channel creation and rollout for technology start-up.

Consummate team player and pragmatic business value ROI leader.

Consulting / Engagement Management / Sales Management/ Customer Success Management/ SaaS Solution Sales / Channel Development / Sales Presentations / Services Development / P&L Management

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Account Manager

OSISoft
Denver , Colorado
01.2015 - 06.2020
  • Developed deep knowledge of customer business processes and relationship to company objectives.
  • Met or exceeded sales goals including new territory growth by bringing in over 15 new accounts and upselling current customers to greater use of PI software.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.


Senior Customer Success Manager

Sensus Smart Grid Solutions
Denver, CO
04.2010 - 01.2015
  • Won and delivered major project. Albuquerque Bernalillo County Water Authority (ABW) was faced with on-going drought challenges. Won $16M contract for Sensus for more than 200K meters and implementation.
  • Delivered $60M Sensus- Advanced Metering Infrastructure programs – PGE 830K end-pts. PECO 1.6M end-pts involving SaaS.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Played instrumental role in client satisfaction by working with operational teams for proper smart grid rollout and resolution of service issues, reporting to C-level rollout committee.
  • Created customer support strategy to increase customer revenue velocity.

Senior Consultant

BEA Systems (acquired By Oracle)
Denver, CO
  • Created and sold $30M revenue stream. Implementations of BEA software after sales of licenses were lagging. Started “BEA Consulting Units” with separate sales force to define and sell professional services for speeding time to value. Drove first-year sales to $30M and helped clients realize quicker ROI.
  • Next, identified opportunity to further augment sales velocity with customers by creating and selling BEA Education Units (BEU's).
  • Beat ambitious quota. In first year after acquisition of BEA by Oracle, logged 95% renewal rate of MCS with existing BEA customers while penetrating several new key utilities. Made Chairmen’s Club for Oracle by achieving 103% of quota.

VP of Business Development

Insurance Technologies
Colorado Springs , CO
  • Laid foundation for growth. Developed and implemented a strategy and accompanying materials to attract channel partners and venture capital for Insurance Technologies. In nine months, signed a channel partner that was instrumental in tripling revenue which led directly to a subsequent round of venture capital.

Management Advisory Consulting Services

Price Waterhouse
Washington, DC
  • Business Advisory Consulting for numerous small business and start-ups.
  • Worked extremely close to both Audit and Tax colleagues.
  • Comprehensive experience with financial accounting and reporting cycles. Often involved in accounting cycles closing schedules and quarterly results announcements.

Education

MBA - Finance/Accounting

The Mason School of Business, College of William And Mary

BS - Econometrics And Quantitative Economics

Allegheny College
Pennsylvania
06.1979

Skills

  • Business Development in both management services and technology
  • Software Implementation SaaS Sales/Development IoT/Edge Analytics/Events
  • Partner/Channel Development
  • Customer Success Management
  • Eagerness to Learn New Technologies
  • Strong Communication and Interpersonal Skills
  • Collaborative Team Player
  • Product Demonstrations and Presentations
  • Training Junior Team Members
  • Customer Sales Engagement Strategies
  • Campaign Management
  • Software Release and Rollout

Accomplishments

  • New Accounts & Expansion – took on new regional OSIsoft territory, and delivered diverse growth across both new accounts & existing customers
  • Albuquerque Bernalillo County Water Authority (ABW) was faced with on-going drought challenge pursued and won a $16M contract for Sensus for more than 200K meters and the implementation.
  • Delivered $60M Sensus- Advanced Metering Infrastructure programs – PGE 830K end-pts, PECO 1.6M end-pts involving SaaS
  • Created and sold a $30M revenue stream
  • Implementations of BEA software after the sale of licenses were lagging
  • Started “BEA Consulting Units” with a separate sales force to define and sell professional services
  • Drove first-year sales to $30M and helped clients realize a quicker return on their investment
  • Boosted customer satisfaction and sales
  • Large BEA software customers were not satisfied with BEA 7x24 support
  • Defined a subscription service called Mission Critical Support (MCS)
  • Drove revenue to $16M in three years with a 95% renewal rate
  • Averaged 4.8/5.0 on ten critical support evaluations (industry average 4.1)
  • Beat an ambitious quota
  • In the first year after the acquisition of BEA by Oracle, logged a 95% renewal rate of MCS with existing BEA customers while penetrating several new key utilities
  • Made Chairmen’s Club for Oracle by achieving 103% of quota
  • Laid the foundation for growth
  • Developed and implemented a strategy and accompanying materials to attract channel partners and venture capital for Insurance Technologies
  • In nine months, signed a channel partner that was instrumental in tripling revenue which led directly to a subsequent round of venture capital
  • Professional Experience
  • OSIsoft – PI System Enterprise Software, Acct
  • Exec, Jan
  • 2015 – June 2020
  • Xylem/Sensus – Conservations Solutions – Enterprise Sales, 2010 – 2014 Multi million dollar - Networked Smart Energy equipment, software sales and solutions implementation
  • Oracle | BEA Systems, Enterprise Acct Exec - 1999 to 2010 – software company with messaging transaction processing and app server
  • Higly successful technology consultant and National Account Executive
  • Insurance Technologies (start up) - VP of Business Development – responsible for Channel creation, oversaw 3x growth two years in a row
  • Price Waterhouse Consulting, Wash DC – SR Mgmt Consultant

Affiliations

American Waterworks Association


Involved volunteer work with the following:

  • Junior Achievement
  • Special Olympics
  • HOST - Help One Student to Succeed (language/reading intervention)
  • Change The Trend (https://www.changethetrend.com/)

Certification

  • Situational Leadership/Motivation
  • Several strategic selling programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Greater good - comes not from which we gain, but from which we give"
Robert Baer

Timeline

Senior Account Manager

OSISoft
01.2015 - 06.2020

Senior Customer Success Manager

Sensus Smart Grid Solutions
04.2010 - 01.2015

Senior Consultant

BEA Systems (acquired By Oracle)

VP of Business Development

Insurance Technologies

Management Advisory Consulting Services

Price Waterhouse

MBA - Finance/Accounting

The Mason School of Business, College of William And Mary

BS - Econometrics And Quantitative Economics

Allegheny College
Robert Baer