Robert Bailey

• Audited and approved over $Amount worth of monthly account statements.
• Verified personal references of new employees.
• Managed office inventory and ordered new supplies when items were running low.
• Reduced reporting errors by implementing internal controls and standardizing financial procedures.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
• Reconciled end-of-day reports to determine accurate billing and payment processing.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

I was a trooper trainee for a short period of time due to an injury and decided to resign.