ROBERT BALDO
Orlando,USA
Summary
Experienced and ASE-certified automotive professional with over 20 years of proven success in technician and leadership roles. Seeking a position to leverage deep industry expertise, management experience, and problem-solving skills to drive operational efficiency, mentor teams, and contribute to business success. Demonstrated expertise in automotive repair, team management, and operational efficiency. Excels in training and mentoring technicians to improve performance and deliver high-quality service. Strong background in inventory management, budget control, and customer relations. Adaptive and tech-savvy with automotive diagnostic systems. Proficient in MS Word and Excel. Consistently recognized for excellence, including multiple President\'s Club awards at CarMax.
Overview
26
26
years of professional experience
Work History
Automotive Technician
CarMax
10.2000 - 01.2025
- Inspected, diagnosed, and repaired vehicles to meet company standards for resale
- Led teams in workflow management, ensuring efficiency and quality control
- Maintained high performance, consistently achieving President's Club Diamond Level status
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Spent some time in a shop management position.
STORE MANAGER
Jiffy Lube
08.1999 - 10.2000
- Managed all aspects of store operations, including inventory, budgeting, and staff scheduling
- Led employee training programs to improve technical skills and customer service
- Increased customer satisfaction and streamlined operational procedures
TECHNICIAN & MANAGER-IN-TRAINING
Mobil Lube Express
10.1998 - 08.1999
- Provided maintenance services while training for a leadership role
- Supported multiple locations, stepping in as interim manager as needed
Education
Electrical Engineering -
Valencia Community College
Orlando, FLSkills
- Automotive diagnostics & repair
- Inventory & budget management
- Team leadership & mentorship
- Store operations
- Customer service & relationship building
- Workflow optimization
Technical And Leadership Skills
- Automotive diagnostics & repair
- Team leadership & mentorship
- Inventory & budget management
- Customer service & relationship building
- MS Word & Excel
- Workflow optimization
Timeline
Automotive Technician
CarMax
10.2000 - 01.2025
STORE MANAGER
Jiffy Lube
08.1999 - 10.2000
TECHNICIAN & MANAGER-IN-TRAINING
Mobil Lube Express
10.1998 - 08.1999
Electrical Engineering -
Valencia Community College
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