Robert Banks

As an owner/operator is a businessman who manages a fleet of vehicles, usually a truck and leases them to shippers or brokers who need trucking or freight services to haul items. They engage with clients and oversee the business daily by handling sales, logistics, finances, manpower, and other factors.

• Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type].
• Used ticketing systems to manage and process support actions and requests.
• Managed high levels of call flow and responded to technical support needs.
• Helped streamline repair processes and update procedures for support action consistency.