Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Barrett

Gulfport,MS

Summary

Proven leader in sales and customer relationship building, I elevated Golf Coast Cart's revenue through strategic sales initiatives and exceptional service. Leveraging skills in CRM tracking and upselling, I consistently surpassed sales targets. My proactive approach to client satisfaction and team motivation has resulted in significant business growth and a loyal customer base. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

18
18
years of professional experience

Work History

Salesman

Dad's Camper Outlet
06.2024 - Current
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Overnight Assistant Manager

Walmart Neighborhood Market
10.2023 - 06.2024
  • Ensured compliance with local laws, regulations, and company policies by staying up-to-date on changes and implementing necessary adjustments in the workplace.
  • Increased customer satisfaction with quick resolution of complaints, thorough follow-ups, and implementation of feedback-driven improvements.
  • Conducted performance evaluations for overnight staff members to identify areas of improvement, provide constructive feedback, and foster professional growth opportunities.
  • Proactively identified potential business risks during overnight hours, implementing preventative measures to mitigate loss and ensure smooth operations.
  • Maintained a safe and clean store environment for customers and employees by implementing safety protocols and sanitation standards.
  • Enhanced store productivity by efficiently allocating staff and resources during overnight shifts.
  • Collaborated with other Assistant Managers to develop operational strategies that improved overall store efficiency.
  • Coordinated with vendors for timely deliveries of products during overnight hours to minimize disruptions during peak business hours.

Sales Manager

Golf Coast Cart
03.2012 - 09.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.

Shop Manager

Golf Coast Cart
01.2008 - 03.2012
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.

Small Engine Mechanic

Golf Coast Cart
06.2006 - 01.2008
  • Reduced equipment downtime by performing routine maintenance on lawn mowers, snow blowers, and other small machinery.
  • Contributed to a positive work environment by demonstrating a strong work ethic and dedication to customer satisfaction.
  • Provided excellent customer service, addressing concerns and answering technical questions regarding equipment maintenance and operation.
  • Applied strong problem-solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.

Education

High School Diploma -

Biloxi High School
Biloxi, MS
05.2005

Skills

  • Sales and marketing strategies
  • Customer Relationship Building
  • Sales strategy development
  • Upselling and Cross Selling
  • Sales Presentations
  • Cold-calling
  • Lead prospecting
  • Account development
  • Lead Generation
  • CRM Tracking
  • Customer Service
  • Relationship Building
  • Product and Service Sales
  • Sales expertise

Timeline

Salesman

Dad's Camper Outlet
06.2024 - Current

Overnight Assistant Manager

Walmart Neighborhood Market
10.2023 - 06.2024

Sales Manager

Golf Coast Cart
03.2012 - 09.2023

Shop Manager

Golf Coast Cart
01.2008 - 03.2012

Small Engine Mechanic

Golf Coast Cart
06.2006 - 01.2008

High School Diploma -

Biloxi High School
Robert Barrett