Robert BARTELL (AINS, AIS)
Canal Winchester,OH
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel with your company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Combo Driver
Old Dominion
04.2024 - 06.2025
- Operated Semi truck to transport goods efficiently and safely across designated routes.
- Conducted pre-trip inspections, ensuring compliance with safety regulations and vehicle standards.
- Managed delivery schedules, optimizing routes for timely arrivals.
- Operated forklifts and pallet jacks to efficiently load and unload shipments.
- Adhered to safety protocols to minimize workplace hazards and ensure compliance.
Dock Associate
Old Dominion Freight
04.2022 - 04.2024
- Loaded complex freight into trailers according to tight schedules.
- Organized warehouse stock and delivered product to sales floor.
- Operated forklifts and other equipment to move items between storage, staging, trucks and sales floor.
- Used correct handling procedures to minimize risk of damage to items.
Commercial Lines Assistant Underwriter
Ameritrust Group
11.2020 - 04.2022
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Supported review, acceptance or denial of new or renewal business
- Prepare policy binders and endorsements
- Manage diaries and follow-ups for information on accounts
- Refer business beyond delegated authority to supervising underwriter
- Perform other duties requested by management
- Interact with and support fellow team members, working collectively to manage team workload
- Averaging 6 completed tasks per hour
- Assessed new and renewal applications for financial liabilities and risk levels.
Personal Lines Underwriter
Nationwide Mutual Insurance Company
10.2019 - 11.2020
- Identified portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure.
- Examined potential loss stemming from catastrophe, severity or frequency of possible loss.
- Increased customer satisfaction by resolving Underwriting issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Associate Claim Specialist
Nationwide Mutual Insurance Company
12.2018 - 10.2019
- Followed up with customers on unresolved issues.
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Documented all information gathered field and uploaded data to company database for efficient processing
- Identified suspicious losses and contacted SIU for investigative assistance.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to all issues.
- Increased customer satisfaction by resolving outstanding issues.
Vehicle Quality Specialist
Honda Of America
03.2013 - 12.2018
- Provided training to onboarding team members.
- Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
- Kept inspection journals and daily summary logs as required.
- Collaborated with management to provide training on improved processes and assist with creation and maintenance of quality training.
- Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
- Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
- Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.
- Performed visual assessment of products to evaluate conformance with quality standards.
Education
High School Diploma -
Electronic Classroom of Tomorrow
Columbus, OH06.2007
Skills
- Communications
- Supervision
- Relationship development
- Tanker and hazmat endorsements
- Highly motivated
- Recordkeeping strengths
- Good listening skills
- Creative problem solving
- Problem resolution
- Organization
- Production experience
- Able to work in a fast-paced environment
- Class A commercial Driver's license
- Safe driving
- DOT compliance
- Clean MVR
- Doubles and triples specialist
- Forklift operation
- Commercial driving experience
Certification
- Associates in General Insurance
- Associates in Insurance Services
Timeline
Combo Driver
Old Dominion
04.2024 - 06.2025
Dock Associate
Old Dominion Freight
04.2022 - 04.2024
Commercial Lines Assistant Underwriter
Ameritrust Group
11.2020 - 04.2022
Personal Lines Underwriter
Nationwide Mutual Insurance Company
10.2019 - 11.2020
Associate Claim Specialist
Nationwide Mutual Insurance Company
12.2018 - 10.2019
Vehicle Quality Specialist
Honda Of America
03.2013 - 12.2018
High School Diploma -
Electronic Classroom of Tomorrow
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