Robert Bauer
Mooresville
Summary
Dynamic Service Plumber with extensive experience at M.D. Plumbing & Mechanical, excelling in emergency plumbing response and project management. Proven track record in mentoring teams and enhancing customer satisfaction through effective conflict resolution and proactive maintenance education. Skilled in plumbing code compliance and adept at fostering strong supplier relationships.
Comprehensive background in plumbing services, including troubleshooting and repair. Proven record of solving complex plumbing issues and maintaining high customer satisfaction. Demonstrated expertise in pipe installation and maintenance, as well as effective problem-solving skills.
Professional plumbing expert with solid history in residential and commercial plumbing. Known for delivering reliable service and consistently meeting project deadlines. Highly focused on team collaboration and adaptable to changing work conditions. Skilled in pipe fitting, leak detection, and system diagnostics.
Overview
10
10
years of professional experience
Work History
Service Plumber
M.D. Plumbing & Mechanical
08.2022 - Current
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
- Offered guidance and training to junior team members.
- Provided comprehensive estimates to clients for proposed work, ensuring clarity in cost expectations and project timelines.
- Consistently met deadlines for project completion by efficiently allocating resources and managing time effectively.
- Developed strong relationships with suppliers, negotiating favorable pricing agreements for materials and supplies.
- Minimized downtime during emergency repairs, prioritizing client safety and property protection.
Service Plumber
Moose Plumbing
03.2021 - 08.2022
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
Fabrication Welder
Fabrineering
08.2020 - 03.2021
- Maintained clean and organized work area to prevent workplace accidents.
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
- Reviewed blueprints and schematics to ensure accurate fabrication according to design specifications.
Manager on Duty
Autobell Carwash
04.2015 - 08.2020
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Education
High School Diploma -
Jesse C Carson High School
China Grove, NC06-2016
Skills
- Tool and equipment operation
- Professionalism and ethics
- Continuous learning attitude
- Decision-making confidence
- Plumbing code compliance
- Project management fundamentals
- Sewer line inspection
- Conflict resolution techniques
- Emergency plumbing response
- Hand and power tools
- Blueprint reading
- Troubleshooting
- Residential construction
- Commercial construction experience
- Gas piping
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Service Plumber
M.D. Plumbing & Mechanical
08.2022 - Current
Service Plumber
Moose Plumbing
03.2021 - 08.2022
Fabrication Welder
Fabrineering
08.2020 - 03.2021
Manager on Duty
Autobell Carwash
04.2015 - 08.2020
High School Diploma -
Jesse C Carson High School
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