Robert Baumsteiger
Litchfield Park,AZ
Summary
Dynamic and results-oriented Operations Manager with over 11 years of progressive experience in overseeing operations, team leadership, and process improvement within Field Entertainment Centers. Proven track record of optimizing efficiency, reducing costs, and driving profitability through strategic planning and execution. Skilled in leading cross-functional teams, implementing operational best practices, and fostering a culture of continuous improvement. Adept at managing budgets, resources, and timelines to achieve organizational goals. Known for strong leadership, problem-solving abilities, and a commitment to delivering exceptional results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Business Consultant
Sky Zone Franchise Group
05.2024 - Current
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Identified growth opportunities for clients by conducting thorough financial and risk assessments.
- Performed statistical analyses to gather data for operational and forecast team needs.
Director of Operations
Sky Zone Trampoline Park
08.2022 - 05.2024
- Standardized operational procedures across 3 locations to ensure consistency in quality and performance.
- Enhanced employee satisfaction with targeted training programs and professional development opportunities.
- Set team and individual KPIs and provided regular, actionable feedback.
- Oversaw regional growth through strategic planning, market research, and competitive analysis.
- Monitored budget and utilized operational resources.
Vice President of Operations
Sky Zone Trampoline Park
11.2017 - 08.2022
- Standardized operational procedures across 4 locations to ensure consistency in quality and performance.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
- Implemented comprehensive risk management plans to mitigate potential challenges or disruptions in operations.
- Increased company profits through performance optimization strategies and efficiency improvements.
General Manager
Sky Zone Trampoline Park
01.2015 - 11.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
General Manager
Sky Zone Trampoline Park
04.2013 - 01.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Arts - Elementary Education
San Diego State University
San Diego, CASkills
- Business Analysis
- Business Planning
- Presentation Skills
- Performance Improvement
- Process Improvement
- Training and mentoring
Timeline
Business Consultant
Sky Zone Franchise Group
05.2024 - Current
Director of Operations
Sky Zone Trampoline Park
08.2022 - 05.2024
Vice President of Operations
Sky Zone Trampoline Park
11.2017 - 08.2022
General Manager
Sky Zone Trampoline Park
01.2015 - 11.2017
General Manager
Sky Zone Trampoline Park
04.2013 - 01.2015
Associate of Arts - Elementary Education
San Diego State University
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