Robert Becker

Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.

• Kept detailed records of repairs, labor involved and parts used.
• Attended safety and training meetings to learn techniques to avoid injuries and mishaps.

• Used diagnostics and troubleshooting tools to identify failures and equipment issues.

• Upheld company requirements and promoted productivity by maintaining neat and organized work areas.

• Utilized various troubleshooting, diagnostic and repair methods to alleviate issues and operational problems.
• Measured tolerances of assembled for conformance to standards, utilizing gauges, micrometers and calipers.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Improved operations by working with team members and customers to find workable solutions.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Resolved interpersonal conflicts by listening, finding common ground and building relationships.