ROBERT BELL
New Albany
Summary
Experienced team leader and communicator with 4+ years of organizational leadership, public speaking, and program development. Known for consistently developing solutions to complex problems and delivering exceptional service across diverse audiences. Skilled in team leadership, strategic planning, customer service, and resource management, with a proven ability to engage and inspire others. Recognized for outstanding verbal and written communication, strong relationship-building, and exceeding performance goals. Now transitioning into corporate roles in communications, customer success, event coordination, or business development. Offering a creative, detail-oriented, and ethical approach—driven to contribute new ideas, lead with purpose, and thrive in fast-paced, remote environments.
Overview
11
11
years of professional experience
Work History
Pastor - Youth & Family Ministries
Five14 Church
01.2021 - Current
- Led a vibrant youth and family ministry in a 1,000+ member non-denominational church. Managed volunteers, developed curriculum, coordinated events, and delivered weekly messages to groups of 100–200 youth, and occasional messages to 500+ people and families.
- Recruited, trained, supervised, and galvanized around 30 volunteer leaders to serve as mentors for youth group participants; great retention is seen in the leaders as well.
- Creatively writing sermons, entire series, and our whole curriculum for multiple years. Helping create and lead vision for all of those in the ministry, along with direction and theming for specific ministries and events for the entire church.
- A lead communicator at youth services - writing and preaching messages to youth, led weekly youth group meetings for high school and middle school students, and fully service programmed every experience and event for the students.
- Building slides for our weekly services in our ProPresenter (presentation software), along with making occasional graphics for the services, and operating the production side at nights and some events.
- Advocated for the needs of youth with church staff and coordinated resources to meet both individual and group needs. Created and managed our student leadership team at the church.
- Managed budgets related to youth ministry events, supplies, events and outreach, social media platforms for the youth, leader gatherings, along with retreats and summer camp experiences.
- Managed a team of 140 adults on our hospitality and welcome team at the church. This involves me galvanizing and leading the team rallies weekly, meeting with them, scheduling them all to serve monthly, planning our events, recruiting and connecting people, and operating our first-time guest experiences table every week.
- Direct, creatively service program, and help kickstart our entire church-wide events across all ministries and then help execute, manage, and operate them at ground level, when the event is happening.
- Continuously pursued professional development opportunities to stay current on best practices for effective ministry leadership.
- Evaluated the effectiveness of existing programming regularly by gathering feedback from students, leaders, parents, staff, and volunteers and making necessary adjustments; along with having weekly review meetings to go through the experiences and events.
- Volunteered in different ministries at the church for 6 years before being on staff.
Events Manager, Bay Host, Server
Top Golf
04.2019 - 08.2020
- Managed administrative logistics of events planning, event booking, and event promotions
- Demonstrated hospitality and customer service while greeting tables and serving food and drinks. Continually created moments that mattered for families.
- Increased bill totals by suggesting drinks, desserts and other add-on purchases.
- Implemented protocols and procedures to effectively manage planning process.
- Monitored and controlled event expenditures to meet budgets.
- Supported hostess, food delivery and bussing team members with diverse needs.
- Trained and coached other associates to help with production for those who served alongside me.
- Creatively provide insight, ideas, direction, and assist with our company's events, promotional nights (ex: College Nights), fundraisers, and partnerships with other businesses.
Site Administrator for Students /Lead Summer Camp Counselor
YMCA
05.2016 - 01.2020
- Led programs for 30+ students daily in our before and after school programs for elementary-aged children at 4 schools.
- Facilitated and help construct programs and lesson plans for each site to use in their before and after school programs.
- Led trainings, communicated at big meetings, and provided vision, tactics, programs, and certifications for associates at the locations.
- Provided insight into potential hires along with leading check-ins with current employees at sites to make sure everything is running smoothly and everyone is equipped and healthy to complete their tasks at their locations.
- Supported children's emotional well-being by providing comfort, reassurance, and encouragement. Supervised children and redirected inappropriate behavior.
- Planned or guided developmentally appropriate activities to build skills and encourage exploration.
- Lead counselor at the YMCA summer camps with 400+ kids and students. Trained and equipped other counselors, led groups of children, and created lesson plans appropriate for each age group.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
Associate
Noodles and Company
03.2014 - 03.2016
- Worked with team members to accomplish tasks and meet targets. Experience in every position in front of the house; from taking food orders as a cashier, serving, making and preparing the food, and washing dishes.
- Developed and maintained high levels of knowledge of company products, promotions, and store sales functions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
Bachelor of Science (B.S.) - Education
The Ohio State University
Columbus, OH05.2020
Associate of Arts -
The Ohio State University
Columbus, OH01.2019
High School - undefined
New Albany High School
New Albany, OH05.2016
Skills
- Verbal & Written Communication
- Customer Service & Hospitality
- Team Leadership & Staff Development
- Creativity and Content Development
- Cross-Functional Collaboration
- Time & Resource Management
- Adaptability In Dynamic Environments
- Self-Motivation & Accountability
Timeline
Pastor - Youth & Family Ministries
Five14 Church
01.2021 - Current
Events Manager, Bay Host, Server
Top Golf
04.2019 - 08.2020
Site Administrator for Students /Lead Summer Camp Counselor
YMCA
05.2016 - 01.2020
Associate
Noodles and Company
03.2014 - 03.2016
High School - undefined
New Albany High School
Bachelor of Science (B.S.) - Education
The Ohio State University
Associate of Arts -
The Ohio State University
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