Robert Benson
West Springfield,MA
Summary
Seeking a director level role for a growing company that will allow me to utilize my financial and operational skills to positively impact the business.
Overview
2025
2025
years of professional experience
Work History
- Responsible for meeting overall operational financial performance of the region
- Maintain a focus on growing sales volume and increasing site profitability
- Achieve financial objectives through proper forecasting and preparing annual budgets
- Ensure that each site follows all safety procedures
- Develop, Lead and Coach District and Site Managers to high performance
- Drive top line sales while controlling operating expenses
- Develop and execute budgets for all sites
- Mentor/Trainer for Regional Directors
- Develop, Lead and Coach Site Managers to high performance
- Drive top line sales while controlling operating expenses
- Created B2B concept and rollout with owners
- Maximize margins through proper purchasing and execution of ACE marketing programs
- Sets high standards for self and others
- Ability to analyze and interpret data quickly and execute
- Results oriented self-starter
- Detail oriented
- Expedited workflow through proficient use of software tools such as Microsoft Excel, Word, Access, and other database programs.
Director of Car Wash Operations
Haffner's Energy North
04.2023 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Regional Director of Operations
True Blue Car Wash
03.2019 - 02.2023
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
District Manager
Ace Hardware
12.2015 - 03.2019
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Store Manager
The Home Depot
09.2010 - 12.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor’s - business administration
American International College
Springfield, MA05.1993
Skills
- Sets high standards for self and others
- Ability to analyze and interpret data quickly and execute
- Results oriented self-starter
- Detail oriented
Timeline
Director of Car Wash Operations
Haffner's Energy North
04.2023 - Current
Regional Director of Operations
True Blue Car Wash
03.2019 - 02.2023
District Manager
Ace Hardware
12.2015 - 03.2019
Store Manager
The Home Depot
09.2010 - 12.2015
Bachelor’s - business administration
American International College
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