Student-centered professional with expertise in supporting student learning in and out of the classroom. Offers a significant background supporting students, developing instructional plans and organizing classroom, co-curricular and advising to maximize student learning and success.
Overview
38
38
years of professional experience
Work History
Associate Professor, Counseling
Suffolk County Community College
Taught Freshmen Seminar (CS15) to incoming students. Class focused on learning styles, critical thinking skills, strategies for student success, and campus resources.
Provided admissions counseling, academic advising and limited financial aid support to new and returning students on an appointment and walk-in basis on evenings and weekends as an adjunct counselor.
Sales and Customer Experience Manager
Macys
11.2022 - 06.2024
Developed customer feedback mechanisms to enhance service quality and drive satisfaction.
Trained staff on customer engagement practices to improve overall shopping experience.
Analyzed customer interactions to identify trends and implement improvement strategies.
Collaborated with cross-functional teams to optimize product placement and merchandising strategies.
Captain/Assistant Manager
Macys
02.2022 - 10.2022
Assisted in managing daily operations to ensure exceptional customer service standards.
Supported inventory management processes, enhancing stock accuracy and availability.
Coordinated staff schedules to optimize workforce efficiency and coverage.
Trained new employees on operational procedures and customer engagement techniques.
Associate Dean of Students
Suffolk County Community College
01.2005 - 03.2013
Served as a student advocate and responded to student questions, concerns and problems. scholarship information, records inquiries, and the campus student judicial process. Provided overall leadership and coordination for the campus Division of Student Services - Counseling (includes advisement/testing, career services, transfer counseling, disability services), Enrollment Services (Admissions/Financial Aid), Campus Activities, Dining Services, Registrar, Student Support Services/EOP, Health Services, Public Safety, and Multicultural Affairs.
Coordinated campus assessment for student learning in student affairs and provided additional leadership to the assessment of student learning in student affairs college-wide.
Assistant Professor (Adjunct)
Teachers College, Columbia University
01.2002 - 01.2013
Worked collaboratively with Dr. I. Lee Knefelkamp in the development of a new course, Intercultural Communication. Co-developed course syllabus and all class activities. Assumed responsibility for teaching the course Spring 2006 to 2013.
Taught the Diversity component for the Teachers College Summer Principal’s Academy - a transformative graduate program committed to promoting equity and excellence in education and overcoming the gap in educational access and achievement between the most and least advantaged groups in this country. (2010, 2011, 2012)
Director of Campus Activities/Assistant Professor
Suffolk County Community College
01.1994 - 01.2005
Directed a comprehensive student life program with a strong focus on student leadership and life skills development. Worked directly with students in developing campus programming (including community development, multicultural affairs, and health and wellness programs), clubs and organizations, student governance, leadership training and development, new student orientation, student publications (including newspaper, literary magazine, and student handbook), intramural/recreational sports, health services.
Director of University Center and Campus Activities
Southeast Missouri State University
01.1991 - 01.1994
Directed a comprehensive campus activities program responsive to student developmental needs including campus programming, student governance, clubs and organizations, student activity fee funding, fraternities and sororities, and leadership development. Developed and implemented student leadership development programs including a freshmen emerging leadership program.
Instructor
Southeast Missouri State University
01.1987 - 01.1993
Taught Developing Helping Skills (3 credit hours), offered in the Department of Education Administration and Counseling. Developed syllabus and course content to meet learning objectives. Course focused on leadership, group management, communication and personal growth and development.
Assistant Director of Student Activities
Southeast Missouri State University
01.1986 - 01.1991
Advised the Student Activities Council and administered a $100,000 programming budget that included lectures, concerts, performing arts, nightclub, coffeehouse and travel programs. Served as primary advisor to Student Government and the organization’s Funding Board. Designed and implemented outreach programs/services for student organizations. Developed and implemented leadership development programs including Emerging Leaders (freshman/sophomore leadership development program), The Link (student leadership newsletter), the leadership resource library, leadership development seminar series, leadership conferences, and student leader recognition programs including the Leadership Board, Southeast’s leadership honorary.
Education
Doctorate of Education - Student Affairs/Higher Education
Teachers College, Columbia University
New York, New York
05-2006
Master of Science in Education - Guidance and Counseling/Student Personnel
Eastern Illinois University
Charleston, Illinois
05-1986
Bachelor of Science in Music/Business - Minor is Business Administration
Bradley University
Peoria, Illinois
05-1985
Skills
Interdisciplinary collaboration
Educational leadership
Teaching excellence
Lesson planning
Academic advising
Classroom instruction
Collaborative learning
Student performance evaluation
Workshops and seminars
Critical thinking
Personable and approachable
Student mentoring
Student engagement
Student-centered learning
Cultural awareness
Timeline
Sales and Customer Experience Manager
Macys
11.2022 - 06.2024
Captain/Assistant Manager
Macys
02.2022 - 10.2022
Associate Dean of Students
Suffolk County Community College
01.2005 - 03.2013
Assistant Professor (Adjunct)
Teachers College, Columbia University
01.2002 - 01.2013
Director of Campus Activities/Assistant Professor
Suffolk County Community College
01.1994 - 01.2005
Director of University Center and Campus Activities
Southeast Missouri State University
01.1991 - 01.1994
Instructor
Southeast Missouri State University
01.1987 - 01.1993
Assistant Director of Student Activities
Southeast Missouri State University
01.1986 - 01.1991
Associate Professor, Counseling
Suffolk County Community College
Master of Science in Education - Guidance and Counseling/Student Personnel
Eastern Illinois University
Bachelor of Science in Music/Business - Minor is Business Administration
Bradley University
Doctorate of Education - Student Affairs/Higher Education
Associate Professor of Law and Affiliated Professor of Latin American Studies at The University of Arizona, James E. Rogers College of LawAssociate Professor of Law and Affiliated Professor of Latin American Studies at The University of Arizona, James E. Rogers College of Law
Associate Professor of Kinesiology at The University of Alabama at BirminghamAssociate Professor of Kinesiology at The University of Alabama at Birmingham