ROBERT BERGER
West Mifflin,PA
Summary
Results-driven Internal Audit Manager with over six years of leadership in independent assurance for Retail Lending operations, technology transformation, governance, and regulatory compliance. Led critical audits from planning to executive reporting, enhancing governance and control environments. Selected as Lead Auditor for PNC Bank's enterprise-wide Collections Platform Replacement program, recognized for developing audit talent and advising executive leadership.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Internal Audit Manager
PNC BANK
Pittsburgh, Pennsylvania
09.2024 - Current
- Led approximately three enterprise audit engagements annually while directing assurance activities for a strategic project management audit supporting a multi-year enterprise transformation through 2027.
- Led audits across Retail Lending and Retail Lending Solutions portfolio, encompassing Collections, Loss Mitigation, Home Loan Originations, Auto Lending, Credit Card Originations & Servicing, Bankruptcy, Financial Controls, OREO, Home Equity, Personal Lending, and Student Lending, ensuring thorough risk assessment and control evaluation.
- Directed complete audit lifecycle, including planning, scoping, walkthroughs, testing, issue development, executive reporting, and validation of corrective actions, ensuring adherence to audit standards and organizational objectives.
- Provided independent assurance on governance, implementation readiness, technology implementation, SDLC activities, automated controls, data migration, operational readiness, and business process replication for Collections Platform Replacement initiative, enhancing project success and compliance.
- Partner with Enterprise Technology, Compliance, Project Management, and executive business leaders to identify emerging operational and technology risks and influence remediation strategies.
- Managed one direct report and mentored approximately thirty audit professionals, fostering technical excellence and leadership development.
- Recognized through multiple performance awards for exceptional leadership, audit quality, and collaboration.
Senior Internal Auditor
PNC BANK
Pittsburgh, Pennsylvania
08.2022 - 09.2024
- Led risk-based audits across retail lending, reporting & analytics, credit risk, compliance, and collections to assess and enhance risk management practices.
- Identified control weaknesses resulting in over ten audit issues that enhanced governance and fortified the control environment.
- Developed audit plans to identify risks and ensure effective controls.
- Collaborated with business units to evaluate operational efficiencies and processes.
Internal Auditor
PNC BANK
Pittsburgh, Pennsylvania
03.2021 - 08.2022
- Executed rotational assignments in compliance, credit, and retail lending to enhance expertise in risk-based auditing and foster stakeholder engagement and executive communication.
Assistant Accountant I
West Virginia University
01.2019 - 12.2021
Fiscal Manager
Child Care Information Services
01.2016 - 12.2018
Assistant Forensic Auditor
Health First Medical Center
01.2014 - 12.2016
Education
Master of Science - Accounting Forensics
Roosevelt University
Chicago, ILBachelor of Science - Business Administration
Washington & Jefferson College
Washington, PASkills
- Audit Planning & Execution
- Risk Assessment
- Internal Audit Leadership
- Enterprise Risk Management
- Governance
- Regulatory Compliance
- Technology Risk
- IT Controls
- Automated Controls
- SDLC
- Enterprise Transformation
- System Implementations
- Consumer Lending
- Digital Banking
- Operational Risk
- Fraud Prevention
- Executive Reporting
- Stakeholder Management
- Retail Lending
- Retail Lending Solutions
Signature Enterprise Transformation Leadership
COLLECTIONS PLATFORM REPLACEMENT (CPR), Entrusted as the sole Lead Auditor supporting one of PNC Bank's most visible enterprise transformation initiatives. Provide independent assurance throughout the multi-year modernization of the bank's collections platform by evaluating governance, project management, technology implementation, data migration, automated controls, implementation readiness, and business process replication. Work directly with senior leaders across Enterprise Technology, Retail Lending, Compliance, and Project Management to identify strategic risks, communicate observations, and strengthen governance throughout phased implementation.
Certification
Certified Fraud Examiner (CFE)
Selected Executive Achievements
- Serve as the sole Lead Auditor for PNC Bank's enterprise-wide Collections Platform Replacement (CPR) initiative—one of the bank's highest-profile multi-year transformation programs running through 2027.
- Lead approximately three complex audits annually in addition to a strategic multi-year project management audit.
- Completed seven audit engagements resulting in more than ten audit issues and recommendations that strengthened governance, technology controls, and operational risk management.
- Audit portfolio spans the Retail Lending and Retail Lending Solutions organization, including Collections, Loss Mitigation, Home Loan Originations, Auto Originations, Credit Card Originations & Servicing, Bankruptcy, Financial Controls, OREO, Home Equity, Personal Lending, and Student Lending.
- Promoted from Internal Auditor to Senior Internal Auditor and then Internal Audit Manager based on performance and leadership.
- Lead one direct report and mentor approximately thirty junior auditors while receiving multiple performance awards.
Timeline
Internal Audit Manager
PNC BANK
09.2024 - Current
Senior Internal Auditor
PNC BANK
08.2022 - 09.2024
Internal Auditor
PNC BANK
03.2021 - 08.2022
Assistant Accountant I
West Virginia University
01.2019 - 12.2021
Fiscal Manager
Child Care Information Services
01.2016 - 12.2018
Assistant Forensic Auditor
Health First Medical Center
01.2014 - 12.2016
Master of Science - Accounting Forensics
Roosevelt University
Bachelor of Science - Business Administration
Washington & Jefferson College