Robert Berglewicz
Hope Valley,RI
Overview
27
27
years of professional experience
Work History
Customer Liason
Graywoods Design
Newtown, CT
05.2024 - 03.2025
- Provided exceptional customer service by addressing concerns promptly and professionally, resulting in positive feedback from clients.
- Served as a intermediary between customer and business owner ensure customer satisfaction
Grocery Manager
New Morning Market
Woodbury, CT
06.2016 - 10.2022
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Developed creative buying strategies to maximize profit and minimize waste
- Added to profit margins by unmasking hidden efficiencies and instituting procedural changes in all areas
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Assistant Store Manager
The Green Earth
Oneonta, NY
06.2010 - 05.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Director of Facilities Maintenance
Cooperstown Dreams Park
Cooperstown, NY
06.1998 - 08.2008
- Increased employee satisfaction by addressing workspace concerns promptly and implementing improvements based on feedback.
- Optimized asset life cycle management through strategic planning and implementation of preventative maintenance schedules.
- Provided ongoing training for staff members on safety procedures and proper usage of tools and equipment.
- Introduced innovative solutions for space optimization, resulting in increased productivity within the workplace environment.
- Developed comprehensive budgets for facilities maintenance projects, effectively allocating resources to maximize efficiency.
- Improved facility operations by streamlining maintenance processes and implementing preventive measures.
- Led the development of a comprehensive facility management plan, outlining long-term goals and strategies for continuous improvement.
- Negotiated contracts with external service providers, securing the best possible terms for the company.
- Collaborated with cross-functional teams to coordinate large-scale renovation projects without disrupting daily operations.
- Established effective communication channels between departments, fostering collaboration on facility-related matters.
- Maintained positive relationships with vendors and suppliers while negotiating cost-effective contracts for goodsservices.
- Managed a team of maintenance technicians, ensuring timely completion of tasks and high-quality workmanship.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Managed staff of Number, created work schedules, distributed assignments, and supervised day-to-day operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Associates Business Management -
Utica School of Commerce
Oneonta, NY06.2002
Timeline
Customer Liason
Graywoods Design
05.2024 - 03.2025
Grocery Manager
New Morning Market
06.2016 - 10.2022
Assistant Store Manager
The Green Earth
06.2010 - 05.2016
Director of Facilities Maintenance
Cooperstown Dreams Park
06.1998 - 08.2008
Associates Business Management -
Utica School of Commerce