Front Desk Receptionist
Senior Center & Public Transit
Greencastle, INDIANA
07.2023 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.