Robert Bitter
St. Louis,Missouri
Summary
Supervisor with over 20 years of hands-on experience coordinating installations, repairs and maintenance tasks. Versed in monitoring and ordering inventory and determining types of installations and repairs needed. Friendly and punctual individual possessing strong eye-for-detail and sound knowledge of quality standards and safety regulations. Flexible hard worker ready to learn and contribute to team success.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
St. Margaret Mary Alacoque
Saint Louis , MO
2020.01 - 2024.02
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
- Collaborated with other departments within organization to coordinate special events requiring additional resources.
- Adhered to Missouri health and safety regulations in developing and implementing School facility maintenance protocol.
- Coordinated with vendors to purchase necessary materials and supplies for ongoing projects.
- Maintained records of all inspections performed along with detailed findings from each inspection.
- Assisted with developing emergency preparedness plans for responding to natural disasters or other emergencies.
- Monitored electronic surveillance systems, fire control systems and closed circuit security systems.
- Liaised with emergency services, police and fire to resolve issues and maintain security and service.
Plant Maintenance Mechanic
Cardinal Glennon Children's Medical Center
Saint Louis , MO
2012.03 - 2019.12
- Performed general maintenance on machinery and equipment to prevent malfunctions. Used building automation systems to troubleshoot HVAC systems issues.
- Participated in regular meetings with supervisors to discuss ongoing projects and progress updates.
- Performed preventative maintenance on plant machinery and equipment.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Performed routine maintenance by inspecting drives, motors or belts.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues. Inspected and repaired firewalls to meet NFPA guidelines.
Plant Operations Supervisor
St. Mary's Health Center
Saint Louis , MO
2008.03 - 2012.03
- Monitored employee performance, providing guidance and coaching as needed.
- Ordered supplies needed for daily operations as required. I was responsible for $10 million dollar budget, per year, for the department.
- Updated job knowledge by participating in educational opportunities.
- Provided work direction, resolved problems, prepared schedules, using computer work order system, and supervised operations to complete work for team of 25 mechanics.
- Collaborated with local government agencies to ensure regulatory requirements are met including Joint Commission, State of Missouri and local Fire Department.
- Maintained records of all inspections performed along with detailed findings from each inspection.
- Conducted safety audits of existing buildings and identified potential safety hazards.
- Advised management regarding changes needed to comply with federal, state, and local health and safety regulations.
- Assisted with developing emergency preparedness plans for responding to natural disasters or other emergencies.
- Ensured adequate fire prevention measures were in place throughout the building complex or project area.
- Monitored activities at the construction site to ensure compliance with all applicable laws and regulations.
- Participated in business safety committee meetings and health and safety audits.
General Maintenance Mechanic
St. Mary's Hospital for Children
Saint Louis , MO
2006.03 - 2008.03
- Ensured compliance with safety regulations while performing maintenance tasks.
- Repaired plumbing fixtures such as toilets and sinks, lite electrical work and general maintenance duties.
- Maintained compliance with internal and regulatory safety standards.
- Performed preventive maintenance on all mechanical equipment.
- Maintained records of service, repairs and replacements using manual or computerized tracking systems.
Operations Management Supervisor
Comprehensive Building Services
Saint Louis , MO
1999.04 - 2006.03
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Company provided maintenance repair services to over 300 buildings in the greater St. Louis and surrounding areas. Customers included Commerce Bank, Pizza Hut, Pace Properties, First Missouri Credit and Kimo Realestate to name a few, on a monthly schedule.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Analyzed customer feedback about services provided by the department.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Director of Plant Operations
Crossroads College Preparatory School
Saint Louis , MO
1994.10 - 1999.04
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Preformed building maintenance repairs.
- Oversee building safety, security and the cleaning crew. Also scheduling of after hour building use.
- I was licensed by the State of Missouri as a asbestos Management Planner and Inspector for the campus.
- Also was on the Facilities, Image and Technology committees.
Service Manager
Terminix International
Fenton , MO
1987.06 - 1990.12
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Ensured compliance with applicable laws and regulations related to services provided.
- Collaborated with customers to offer solutions to service needs.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Pitched in to complete various duties during peak periods or employee absences.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Responsible for scheduling service to over 3000 per year in the greater St. Louis area to Springfield Missouri.
- Was licensed in pest and termite control, wood infestation and real estate inspection with the state of Missouri.
Education
Diploma - Automotive Technology
Bailey Technical School
St Louis, MO1981-09
High School Diploma -
Oakville Sr. High School
St Louis, MO1980-05
Skills
- Inventory Replenishment
- Materials Requisition
- Facilities Maintenance
- Job Planning
- Lockout and tagout procedures
- Deadline Management
- Plumbing Repairs
- Production Scheduling
- Staff Management
- Work Order Management
- Team Supervision
- Vehicle Maintenance
- Employee Scheduling
- HVAC Systems
- Safety Protocols
- Vendor Relationship Management
- Emergency Response
- Pest Control
- Preventive Maintenance
- Welding Techniques
- Work order processing
Certification
~Affton High School night class/ St. Louis MO
Basics of welding (1982)
~American Management Association/ St. Louis MO.
The Basics of Facilities Compliance under ADA (1995)
The Basics of Facilities Management (1996)
~Environmental Protection Agency/ St. Louis MO
Environmental Concerns in Real Estate (1998)
~Independent School Management/ Old Alexandra Town VA
How to improve your facilities (1998)
~American Red Cross & Missouri State Emergency Management Agency/ St. Louis MO
Disaster Preparedness Seminar (1999)
~International Quality & Productivity Center/ St. Louis MO
Preventive Maintenance Developing/ Managing (2001)
~Tran Logic Controls/ St. Louis MO
Basics of HVAC Web control (2006)
~Automatic Control Equipment Systems Inc./ St. Louis MO
WebCTRL Operator Level One Training (2006)
~St. Louis Recharge & Fire Control/ St. Louis MO
Fire Safety course (2007)
~Missouri Hospital Association/ St. Louis MO
Master Exercise Practitioner Program (2008)
~Fire Stop Penetration Inspection & Repair/ St. Louis MO
NFPA fire stop installment (2008)
~TMA Systems/ St. Louis MO
WEB TMA Training Course (2009)
~TMA Systems/ St. Louis MO
Basic and Advanced Work Order Training Courses (2010)
~National Fire Protection Association/ St. Louis MO
NFPA 101 Life Safety Code (2011)
~Notifier/Honeywell/ St. Louis MO
Impact on Industry and Life Safety. ECS Risk Analysis. CO Legislation and Life Safety. (2012)
~Missouri Society of Healthcare Engineering/ St. Louis MO
Risk Factors in Health Care Construction (2012)
~Missouri Society of Healthcare Engineering/ St. Louis MO
Healthcare Emergency Preparedness - Joplin Tornado (2012)
References
References available upon request.
Timeline
Maintenance Supervisor
St. Margaret Mary Alacoque
2020.01 - 2024.02
Plant Maintenance Mechanic
Cardinal Glennon Children's Medical Center
2012.03 - 2019.12
Plant Operations Supervisor
St. Mary's Health Center
2008.03 - 2012.03
General Maintenance Mechanic
St. Mary's Hospital for Children
2006.03 - 2008.03
Operations Management Supervisor
Comprehensive Building Services
1999.04 - 2006.03
Director of Plant Operations
Crossroads College Preparatory School
1994.10 - 1999.04
Service Manager
Terminix International
1987.06 - 1990.12
Diploma - Automotive Technology
Bailey Technical School
High School Diploma -
Oakville Sr. High School
~Affton High School night class/ St. Louis MO
Basics of welding (1982)
~American Management Association/ St. Louis MO.
The Basics of Facilities Compliance under ADA (1995)
The Basics of Facilities Management (1996)
~Environmental Protection Agency/ St. Louis MO
Environmental Concerns in Real Estate (1998)
~Independent School Management/ Old Alexandra Town VA
How to improve your facilities (1998)
~American Red Cross & Missouri State Emergency Management Agency/ St. Louis MO
Disaster Preparedness Seminar (1999)
~International Quality & Productivity Center/ St. Louis MO
Preventive Maintenance Developing/ Managing (2001)
~Tran Logic Controls/ St. Louis MO
Basics of HVAC Web control (2006)
~Automatic Control Equipment Systems Inc./ St. Louis MO
WebCTRL Operator Level One Training (2006)
~St. Louis Recharge & Fire Control/ St. Louis MO
Fire Safety course (2007)
~Missouri Hospital Association/ St. Louis MO
Master Exercise Practitioner Program (2008)
~Fire Stop Penetration Inspection & Repair/ St. Louis MO
NFPA fire stop installment (2008)
~TMA Systems/ St. Louis MO
WEB TMA Training Course (2009)
~TMA Systems/ St. Louis MO
Basic and Advanced Work Order Training Courses (2010)
~National Fire Protection Association/ St. Louis MO
NFPA 101 Life Safety Code (2011)
~Notifier/Honeywell/ St. Louis MO
Impact on Industry and Life Safety. ECS Risk Analysis. CO Legislation and Life Safety. (2012)
~Missouri Society of Healthcare Engineering/ St. Louis MO
Risk Factors in Health Care Construction (2012)
~Missouri Society of Healthcare Engineering/ St. Louis MO
Healthcare Emergency Preparedness - Joplin Tornado (2012)
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