Robert Bongiorno
Carneys Point,NJ
Summary
Knowledgeable and solutions-oriented Logistics Manager with over 30 years of experience in transportation, warehousing, and fleet management.
A passionate trainer providing thoroughly detailed explanations of practices and procedures ensuring all trainees an impactful and thoughtful training session. Proficient Class A driver with mechanical knowledge and a commitment to safety, and efficiency.
Vast knowledge of property expenditures with 10 years assisting and teaching both new and experienced Real Estate Investors to navigate investments from planning to acquisitions, proper due diligence, Navigating both State and Municipal codes, inspections with multiple exit strategies for business growth through strategic planning and process development.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Licensed Realtor
United Real Estate Phila
Wayne, PA
01.2010 - Current
- Researched local zoning regulations and deed restrictions prior to listing a property.
- Showed prospective buyers a range of available homes within their price range.
- Provided guidance to clients throughout the entire process from initial offer to closing date.
- Prepared contracts, leases and other legal documents as required by state laws.
- Communicated regularly with clients via phone, email or text message to provide updates on progress.
- Participated in multiple listing services to ensure maximum exposure of listed properties.
- Managed multiple projects simultaneously while meeting deadlines.
- Conducted open houses and showings of properties to prospective buyers.
- Negotiated purchase agreements between buyers and sellers.
- Regularly attended continuing education classes in order to stay up-to-date on new laws and regulations affecting real estate sales.
- Maintained detailed records of client interactions and transactions.
- Assisted clients in determining their desired home features, budget and location.
- Collaborated with lenders, appraisers, title companies and inspectors during closings.
- Compiled comparative market analysis to determine competitive listing prices for sellers.
- Managed online listings through websites such as Zillow or Trulia in order maximize visibility of properties for sale.
- Attended networking events such as conferences or seminars in order to build relationships with other professionals in the field.
- Conducted open houses and arranged private showings of properties.
- Developed marketing materials to promote properties for sale.
- Coordinated with other real estate agents to facilitate successful transactions.
- Monitored changes in the real estate industry that could affect the value of a property.
- Inspected properties prior to listing them in order to assess condition and identify necessary repairs or improvements.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Researched and determined competitive market price.
- Managed real estate transactions from initiation to closing.
- Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
- Generated list of properties to meet specific client needs.
- Promoted properties via advertisements, open houses and multiple listing services.
- Accompanied buyers during property inspections.
- Developed extensive professional network with real estate investors.
- Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
- Evaluated mortgage options to help clients obtain financing at best rates and terms.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Established positive flow of communication with clients, banks and attorneys to foster seamless property transactions.
- Negotiated contracts and educated sellers and buyers about legal disclosures.
- Performed profit and loss analysis and ROI assessment for purchases of income properties.
- Analyzed market statistics to identify trends and evaluate current property listings.
- Maintained current and accurate CRM database of prospective customers.
- Assisted investors with remodeling plans and associated costs to ensure client profitability and long-term business retention.
- Promoted listings on social media and print advertisements.
Yard Logistics Coordinator
Target
Logan Township, NJ
07.2021 - 01.2024
- Manage daily trailer movements. Ensures operational flow through developing and utilizing processes and providing thorough training, within safety guidelines, on-time and under budget. Resolve issues related to service quality. Perform yard audits. Update yard management systems. Generate operational reports. Monitor trailer releases and inventory.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Developed training materials and conducted sessions for new logistics staff members.
- Created and updated standard operating procedures for logistics operations.
- Assisted in the development of logistics strategies to support business growth and expansion.
Mentor
American Real Estate Investor Institute
Haddonfield, NJ
03.2013 - 02.2022
- Maintained up-to-date records of mentor and mentee interactions in order to track progress over time.
- Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
- Developed a comprehensive mentoring program to support new employees in their transition into the company.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
- Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.
- Provided resources related to mental health awareness including stress management strategies.
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Established meaningful connections between mentors and mentees through networking activities.
- Created an atmosphere of mutual learning by offering constructive criticism in a supportive environment.
Transportation Operations Management
Amazon
Logan, NJ
02.2017 - 07.2021
- Created reports detailing performance metrics such as cost savings initiatives and efficiency improvements.
- Conducted regular inspections of vehicles for maintenance needs or damages.
- Monitored daily operations to ensure compliance with safety regulations.
- Analyzed customer service requirements to ensure timely delivery of goods.
- Trained personnel on proper handling techniques for hazardous materials.
- Provided guidance and leadership to team members while managing their workloads effectively.
- Identified areas where additional resources were needed to meet customer demands efficiently.
- Ensured compliance with federal, state, and local laws governing transportation operations.
- Maintained accurate records of all transactions related to transportation services.
- Established relationships with external carriers to secure competitive pricing on shipping services.
- Developed and implemented policies and procedures for efficient transportation operations.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Directed investigations to verify and resolve customer or shipper complaints.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
- Led crisis management efforts during transportation emergencies, minimizing disruptions and maintaining service integrity.
- Ensured strict compliance with federal, state, and local transportation regulations, avoiding fines and penalties.
- Facilitated cross-departmental collaboration to streamline logistics processes and improve supply chain efficiency.
- Designed and executed training programs on transportation safety standards and operational best practices.
- Conducted regular safety audits and risk assessments, implementing corrective actions to mitigate hazards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Commercial Driver
Drexel University
Philadelphia, PA
08.1987 - 02.2010
- Assisted in completing paperwork related to freight bills, invoices and other required documents.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance when necessary.
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
- Communicated effectively with customers and dispatch personnel via two-way radio systems.
- Provided excellent customer service by responding promptly to inquiries about shipments or services offered.
- Loaded and unloaded cargo in a safe manner according to company guidelines.
- Performed pre-trip inspections prior to departing on each route ensuring compliance with DOT regulations.
- Interacted with customers in a courteous manner to ensure customer satisfaction.
- Operated specialized surveillance equipment such as radios, scanners, GPS systems.
- Responded quickly to emergency situations and provided support as needed.
- Monitored traffic flow at intersections during peak hours for safety purposes.
- Reported any suspicious activities or incidents immediately upon discovery.
- Observed safe driving practices at all times while operating company-owned vehicles.
- Participated in training exercises designed to improve operational efficiency and safety measures.
- Documented all activities accurately in logbooks according to company policy.
- Maintained radio contact with dispatch throughout shifts to ensure timely response times.
Assistant Store Manager
Domino's Pizza
Glenolden And Philadelphia, PA
01.1991 - 03.1993
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Maintained a safe working environment by enforcing safety regulations.
- Provided training to new employees on company policies and procedures.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Ensured compliance with all safety regulations throughout the store premises.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised cash handling processes to ensure accuracy of transactions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Supervisor
Executive Services LTD
Folcroft, PA
02.1985 - 02.1987
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Created new strategies for improving customer service standards within the organization.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity to provide constructive feedback and coaching.
Education
Some College (No Degree) -
Drexel University
Philadelphia, PASkills
- Investment properties
- Leasing and sales
- Networking and prospecting
- New home sales and consulting
- Client rapport and retention
- Sales and marketing strategy
- Property Management
- Financial feasibility evaluation
- Database Administration
- Property Maintenance
- P&L analysis
- Client-focused service
- Contract Negotiation
- Real estate marketing strategies
- Real estate sales expertise
- Escrow processes
- Financial analysis capabilities
- Real estate investment insights
- Continuing Education Commitment
- Technological proficiency
- Strong Communication Skills
- Property Valuation Expertise
- Lender relations
- Traditional marketing
- Lead Follow Up
- Market monitoring
- Highly Professional
- Foreclosures specialist
- Financial Planning
- Payment Collection
- Clean Driving Record
- Database Management
- Business Development
Certification
- OSHA 10/30 Certified
- Class A CDL
- Shortsale & Forclosure
- Lean Methodology
- Sustainability Practices
Timeline
Yard Logistics Coordinator
Target
07.2021 - 01.2024
Transportation Operations Management
Amazon
02.2017 - 07.2021
Mentor
American Real Estate Investor Institute
03.2013 - 02.2022
Licensed Realtor
United Real Estate Phila
01.2010 - Current
Assistant Store Manager
Domino's Pizza
01.1991 - 03.1993
Commercial Driver
Drexel University
08.1987 - 02.2010
Supervisor
Executive Services LTD
02.1985 - 02.1987
Some College (No Degree) -
Drexel University
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