Robert Booher
Summary
Safety-conscious Meter Reader with extensive knowledge of handheld technologies and physical capacity to handle varying temperatures and climates with efficiency. Focused individual with more than 6 years' expertise promoting effective customer service and assistance. Adaptable individual with skill following instructions and tactfully resolving issues for unhappy customers. Experienced Meter Reader with background addressing and repairing damaged equipment and participating in safety meetings. Familiar with systems and public utilities. Knowledgeable Field Service Supervisor with top strengths in planning, problem-solving and communication. Skilled in maintaining high customer satisfaction, controlling inventory and providing technical support.
Overview
6
6
years of professional experience
Work History
Water Treatment Plant Operator
Rockdale County Government
12.2020 - 01.2022
- Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
- Optimized chemical usage by conducting regular analyses and adjusting treatment protocols as needed.
- Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
- Conducted thorough investigations into any water quality issues or equipment malfunctions, implementing corrective actions as necessary.
- Ensured compliance with safety regulations by conducting regular inspections and addressing potential hazards promptly.
- Improved overall water quality by monitoring key parameters, adjusting treatment processes, and managing chemical dosages.
Field Service Technician Supervisor
Rockdale County Government
09.2019 - 12.2020
- Enhanced team performance by implementing efficient scheduling and resource allocation strategies.
- Reduced downtime for equipment by conducting regular preventive maintenance and timely repairs.
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Established strong relationships with clients through excellent communication skills and professional conduct.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement initiatives.
Water Meter Reader
Rockdale County Government
04.2016 - 09.2019
- Improved customer satisfaction by accurately recording water meter readings and promptly reporting discrepancies.
- Enhanced operational efficiency by diligently inspecting meters for leaks, defects, and tampering.
- Maintained accurate records of all meter readings, ensuring timely billing and minimizing errors.
- Supported the resolution of customer inquiries by providing detailed information on their water usage and billing.
- Assisted in training new hires on proper techniques and protocols for efficient water meter reading operations.
Education
Associate of Applied Science - Networking Specialist
Georgia Piedmont Technical College
Clarkston, GA08.2018
Skills
- Sample collecting
- Calibrating instruments
- System monitoring
- Analyzing water quality
- Documentation skills
- Water testing
- Repairing [Devices]
- Preparing Work Orders
- Technical Support
- Safety meetings
- Employee Scheduling
- Recordkeeping requirements
- Work Order Management
- Customer Service Management
Timeline
Water Treatment Plant Operator
Rockdale County Government
12.2020 - 01.2022
Field Service Technician Supervisor
Rockdale County Government
09.2019 - 12.2020
Water Meter Reader
Rockdale County Government
04.2016 - 09.2019
Associate of Applied Science - Networking Specialist
Georgia Piedmont Technical College
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