Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Robert Bowder

Lincoln

Summary

Reliable courier and messenger professional known for high productivity levels and efficient task completion. Specialize in time management, route optimization, and logistical planning. Excel in communication, adaptability, and problem-solving to meet deadlines and customer expectations.

Overview

12
12
years of professional experience

Work History

Delivery Assoicate

RBJO Logistics Amazon
Omaha
10.2023 - Current
  • Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Adhered to all safety policies and procedures while operating a commercial vehicle.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Navigated routes with relevant map programs and GPS systems.
  • Assisted with unloading product from truck as needed upon delivery to customer's location.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Provided assistance loading, unloading product from truck as needed upon delivery, pickup from customer's location.
  • Notified customers of delays to decrease calls to support.
  • Followed all applicable traffic laws and regulations while driving company vehicle.
  • Provided friendly customer service when interacting with clients during deliveries.
  • Loaded delivery truck with company products according to the daily route plan.

Warehouse

Amazon
Omaha
02.2023 - 10.2023
  • Sort packages as they come down the conveyor belt by alphabet letter.
  • swept up trash at the end of the shift
  • Put big totes and over size boxes on to pick carts for the drivers
  • returned all empty pick carts back inside the warehouse

Cart Associate

Walmart
Fremont
04.2021 - 02.2023
  • Gathered and corralled shopping carts and helped guests carry larger items.
  • Assisted customers in locating items within the store.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Responded quickly to customer complaints in a professional manner.
  • Cleaned carts regularly to maintain hygiene and customer comfort.
  • Organized carts in bay after returning from parking lot.
  • Assisted customers with loading and unloading their purchases.
  • Provided basic troubleshooting for carts with mechanical issues.
  • Demonstrated ability to work independently or as part of a team to complete tasks efficiently.
  • Maintained store cleanliness by sweeping floors and stocking shelves with merchandise.
  • Implemented safety protocols to prevent accidents in cart usage areas.
  • Kept entrances clean of debris or clutter and cleaned up spills throughout store.

Custodian

Midland University
Fremont
08.2020 - 02.2021
  • Moved equipment and furniture to thoroughly clean space.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Kept business entrances clean, tidy and professional in appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Dishwasher

Bohemian Duck
West Point
02.2020 - 08.2020
  • Managed dish area organization and cleanliness.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Followed proper procedures to clean large and unwieldy kitchen supplies.
  • Operated commercial dishwashing machines efficiently.
  • Used pressurized faucet sprayer effectively to wash large quantities of dishes.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Followed all safety guidelines while handling sharp objects like knives or forks.

Drive Thru Cashier

McDonald's
West Point
09.2019 - 03.2020
  • Prepared food items according to company standards for quality and presentation.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Greeted customers promptly and responded to questions.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Maintained cleanliness of work area throughout shift.
  • Ensured compliance with all health regulations related to food handling practices.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Answered customers' questions and provided information on store procedures or policies.

Grocery Stocker

Walmart
Fremont
08.2017 - 04.2019
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Lifted materials of varied weights on regular basis.
  • Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Checked expiration dates on perishable items to guarantee freshness.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Resolved or assisted in handling routine customer concerns within established guidelines.

Cart Attendant

Walmart
Norfolk
04.2015 - 06.2016
  • Assisted customers in locating desired items throughout the store.
  • Organized carts in bay after returning from parking lot.
  • Swept floors and removed trash from store premises on a regular basis.
  • Implemented safety protocols to prevent accidents in cart usage areas.
  • Facilitated the smooth flow of carts during peak times to avoid congestion.
  • Assisted customers with loading purchases into their vehicles.
  • Participated in team meetings to discuss improvements in cart management processes.
  • Enforced facility policies regarding cart usage to ensure compliance.
  • Assisted customers with loading and unloading their purchases.
  • Provided excellent customer service to ensure customer satisfaction.

Pizza Delivery Driver

Pizza Hut
Norfolk
03.2014 - 04.2015
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maintained accurate records of mileage, fuel consumption, and delivery charges, ensuring transparency and accountability.
  • Loaded delivery vehicle with orders and ensured accuracy of order items.
  • Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
  • Offered customers information about restaurant menu items or special promotions.
  • Collected money, provided change and recorded transactions on receipts.
  • Followed proper sanitation protocols when handling food products on the job.
  • Collected tips from customers through hands-free electronic methods.
  • Conducted daily cleaning duties such as mopping floors, washing dishes.
  • Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
  • Followed all vehicular laws and regulations, ensuring safe and legal operation of the delivery vehicle at all times.
  • Utilized GPS and map applications efficiently to determine optimal routes, reducing delivery times and improving customer satisfaction.
  • Utilized customer feedback to continuously improve delivery practices, focusing on areas of punctuality, food quality, and customer interaction.
  • Collaborated with other delivery drivers and restaurant staff, sharing best practices to improve overall efficiency and service quality.
  • Maintained vehicle according to company and state safety requirements.
  • Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
  • Presented customers with bills and receipts to collect payment for delivered food.
  • Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
  • Refilled vending machines and removed outdated food products.
  • Resolved customers' complaints regarding products or services.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Greeted customers upon arrival, took orders and provided product knowledge.
  • Maintained clean traffic record and kept vehicle clean and in top operating condition.
  • Delivered fresh food to customers across local area.
  • Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
  • Analyzed customer address to determine best route for timely delivery.
  • Processed cash and credit and debit payments accurately using point-of-sale system.
  • Informed regular customers of new products or services and price changes.
  • Managed inventory levels of food items used for pizzas ensuring adequate stock at all times.
  • Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
  • Navigated urban and rural delivery routes and delivered food items at or before quoted times.
  • Handled cash and electronic payments securely, providing accurate change and processing transactions via mobile devices.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Prepared pizzas according to customer specifications.
  • Recorded deliveries and daily sales transactions.
  • Engaged in basic vehicle maintenance tasks, such as cleaning, refueling, and minor repairs, to ensure continuous operation.
  • Delivered pizza to customers in a timely manner while adhering to traffic laws.
  • Recorded weekly hours and mileage for accurate payment.
  • Answered phone calls from customers placing takeout orders.

Pallet Builder

Mp Global Products
Norfolk
12.2013 - 03.2014
  • Sorted, stacked and moved pallets using pallet jack and forklift.
  • Use a nail gun to build pallets
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Followed safety procedures when operating power tools and other machinery.
  • Stacked finished pallets onto skids for transport or storage.

Cart Pusher

Walmart
Norfolk
04.2013 - 11.2013
  • Assisted customers with loading and unloading their purchases.
  • Organized carts in bay after returning from parking lot.
  • Inspected carts for damages or broken parts and reported them to supervisor.
  • Safely operated cart retrieval equipment in parking lots and course paths.
  • Maintained parking lot safety through shoveling, cleaning and helping to direct traffic.
  • Maintained cart corrals ensuring all carts are present at all times.
  • Ensured that all safety rules were followed while operating motorized cart pushers.
  • Assisted customers with loading their purchases into their vehicles.
  • Collected shopping carts and baskets from inside and outside store.
  • Facilitated the smooth flow of carts during peak times to avoid congestion.
  • Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
  • Provided assistance to customers with special needs or requests regarding cart usage.
  • Monitored parking lot for security issues related to carts and reported concerns to management.
  • Retrieved shopping carts from parking lots and other areas of the store premises.
  • Implemented safety protocols to prevent accidents in cart usage areas.

Education

High School Diploma -

Laurel-Concord High School
Laurel, NE
05-2007

Skills

  • Route navigation
  • Delivery scheduling
  • Safety compliance
  • Vehicle maintenance
  • Customer communication
  • Time management
  • Stocking and inventory
  • Complex Problem-solving
  • Vehicle Loading/Unloading
  • Package scanning
  • Dispatch communication
  • Weather adaptability
  • Inspect vehicles
  • Local delivery

References

References available upon request.

Timeline

Delivery Assoicate

RBJO Logistics Amazon
10.2023 - Current

Warehouse

Amazon
02.2023 - 10.2023

Cart Associate

Walmart
04.2021 - 02.2023

Custodian

Midland University
08.2020 - 02.2021

Dishwasher

Bohemian Duck
02.2020 - 08.2020

Drive Thru Cashier

McDonald's
09.2019 - 03.2020

Grocery Stocker

Walmart
08.2017 - 04.2019

Cart Attendant

Walmart
04.2015 - 06.2016

Pizza Delivery Driver

Pizza Hut
03.2014 - 04.2015

Pallet Builder

Mp Global Products
12.2013 - 03.2014

Cart Pusher

Walmart
04.2013 - 11.2013

High School Diploma -

Laurel-Concord High School

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