Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Bowen

Hooksett,NH

Summary

Dynamic Production Manager with a proven track record at Exceptional Exteriors LLC, excelling in production planning and operations management. Achieved significant cost reductions while fostering team development and ensuring OSHA compliance. Expert in materials management, driving continuous improvement initiatives that enhanced productivity and elevated customer satisfaction.

Results-driven production professional prepared for demanding roles in manufacturing and operations management. Proven track record of enhancing production efficiency and maintaining high-quality standards. Focused on team collaboration and adaptability to changing project needs, with strong skills in process optimization and leadership.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Production Manager

Exceptional Exteriors LLC. Dba Universal Windows of Manchester
02.2018 - 07.2025

Assisted in coordinating production schedules to optimize workflow efficiency.

  • Learned safety protocols and best practices for equipment operation.
  • Supported inventory management by tracking supplies and materials.
  • Contributed to quality control efforts, ensuring product standards were met.
  • Helped train new team members on operational procedures and tools.
  • Participated in team meetings to discuss production goals and challenges.
  • Maintained cleanliness and organization of the production area for safety compliance.
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
  • Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges head-on.
  • Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
  • Led effort to achieve industry certifications, boosting company credibility and opening new market opportunities.
  • Managed budgeting and cost control measures for production department, staying within financial targets.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Evaluated employee performance and provided feedback and training as needed.
  • Devised and administered cost control initiatives saving $10%.

Owner

BTR Construction and Remodeling
03.2006 - 02.2018
  • Led project planning and execution for residential remodeling and construction projects.
  • Managed budgeting, resource allocation, and cost control to ensure project profitability.
  • Developed and maintained strong client relationships through effective communication and service delivery.
  • Oversaw compliance with safety regulations and building codes on all job sites.
  • Trained and mentored team members to enhance skills and improve overall performance.
  • Negotiated contracts with suppliers and subcontractors to optimize procurement costs and timelines.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Department Supervisor

Home Depot
01.1998 - 03.2004
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of 5 employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Built and designed large displays weekly to promote specific products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Science - Marketing Management

Bentley University
Waltham, MA
05.1979

Skills

  • Production planning
  • Operations management
  • Staff management
  • Production scheduling
  • Team development
  • Staff scheduling
  • Materials management
  • Project management
  • Cost reduction
  • OSHA compliance
  • Health and safety
  • Inventory coordination
  • Logistics
  • Staffing management
  • Schedule management

Certification

  • Licensed Mass Unrestricted Construction Supervisor -
  • OSHA Certified
  • LEAD Remodeler Certified

Timeline

Production Manager

Exceptional Exteriors LLC. Dba Universal Windows of Manchester
02.2018 - 07.2025

Owner

BTR Construction and Remodeling
03.2006 - 02.2018

Department Supervisor

Home Depot
01.1998 - 03.2004

Bachelor of Science - Marketing Management

Bentley University