Robert Bowie
Mobile,AL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
Work History
General Manager
TitleMax
08.2023 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Mitigated business risks by working closely with staff members and assessing performance.
General Manager
RimTyme Custom Wheels And Tires
01.2017 - 08.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Analyzed market trends and competitor activities to create competitive advantages.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Assistant Manager
RNR Tire Express
03.2014 - 08.2016
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
No Degree - Business Management
Faulkner University
Mobile, ALSkills
- Customer Retention
- Leadership and Team Building
- Sales Expertise
- Marketing
- Team Training and Development
- Inventory Control
- Training and Development
- Recruitment
- Motivation
- Team Player
Accomplishments
Rim Tyme of Pensacola became the fastest growing franchise of Rent A Center doing almost $900k in the first 8 months and after the peck tax season. The RVP od Franchises came down to meet my team personally.
Timeline
General Manager
TitleMax
08.2023 - Current
General Manager
RimTyme Custom Wheels And Tires
01.2017 - 08.2023
Assistant Manager
RNR Tire Express
03.2014 - 08.2016
No Degree - Business Management
Faulkner University
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