Robert Boyd

Worked with homeless enforcing rules and settling arguments and fights between guests.

• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
• Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
• Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
• Streamlined incident reporting processes by implementing electronic documentation methods for increased efficiency and accuracy.

• Responded quickly to incidents and assessed active situations for security concerns.
• Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
• Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.

• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Wrote detailed reports of all security breaches and investigations.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.