ROBERT BRAGG
Glengary,WV
Summary
Dedicated HVAC Specialist with proven expertise in system troubleshooting, HVAC design, and energy-efficient solutions. Committed to enhancing customer satisfaction through technical excellence and effective team collaboration.
Overview
45
45
years of professional experience
Work History
HVAC Specialist
Ferguson
12.2017 - Current
- Diagnosed and resolved HVAC system issues to ensure optimal performance and customer satisfaction.
- Developed maintenance schedules for HVAC equipment, enhancing reliability and extending system lifespan.
- Collaborated with team members to implement energy-efficient solutions, reducing operational costs for clients.
- Trained junior technicians on HVAC installation and repair techniques, fostering skill development within the team.
- Conducted thorough inspections of HVAC systems, identifying areas for improvement and recommending strategic upgrades.
- Led initiatives to streamline processes, resulting in improved workflow efficiency and reduced service response times.
- Assisted in training new employees on company procedures, safety protocols, and technical aspects of the job.
- Ensured customer satisfaction by providing timely and accurate diagnoses of HVAC issues.
- Demonstrated versatility in skillset by proficiently servicing a wide range of HVAC makes and models.
- Developed long-term relationships with customers via clear communication about their needs, resulting in repeat business and referrals.
- Achieved faster repair times through well-developed troubleshooting techniques and in-depth knowledge of HVAC equipment.
Owner/Operator
Bragg Mechanical Services
06.2010 - 02.2017
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented strategic maintenance programs to enhance operational efficiency.
- Trained and mentored staff on best practices for mechanical services and customer interaction.
- Conducted regular assessments of equipment performance to identify areas for improvement.
Service Manager
Commercial Air
03.1981 - 2014
- Directed daily operations, ensuring adherence to safety and service standards.
- Mentored team members, fostering professional growth and enhancing service delivery.
- Streamlined workflows, resulting in improved efficiency and reduced turnaround times.
- Implemented new inventory management systems to optimize stock control processes.
Education
High School Diploma -
Laurel High School
Skills
- Air conditioning
- System troubleshooting
- Heating systems
- Pneumatic controls
- Refrigeration systems
- Boiler operations
- HVAC system design
- Chiller maintenance
- Leak checks
- Certified HVAC technician
Timeline
HVAC Specialist
Ferguson
12.2017 - Current
Owner/Operator
Bragg Mechanical Services
06.2010 - 02.2017
Service Manager
Commercial Air
03.1981 - 2014
High School Diploma -
Laurel High School