Dynamic professional with a proven track record at R and B Handyman and Roofing Services, excelling in staff development and budget management. Adept at fostering relationships and driving innovation, I successfully improved team performance and customer satisfaction while implementing effective solutions to all types of roofing systems to general maintenance and complex situations. Committed to enhancing productivity and operational efficiency. With 40 years experience in residential, commercial and industrial construction . Strong motivator and a very serious business oriented company employee that puts 200% in every project. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2020
2020
years of professional experience
Work History
Working Manager
R and B Handyman and Roofing Services.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Maintained professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Managed and motivated employees to be productive and engaged in work.
Improved marketing to attract new customers and promote business.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Leveraged data and analytics to make informed decisions and drive business improvements.
Set aggressive targets for employees to drive company success and strengthen motivation.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Established team priorities, maintained schedules and monitored performance.
Government of Canada Indian Relations
Listaguj Community Government
06.2014 - 02.2020
Proven ability to develop and implement creative solutions to complex problems.
Passionate about learning and committed to continual improvement.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Gained extensive knowledge in data entry, analysis and reporting.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Demonstrated strong organizational and time management skills while managing multiple projects.
Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Worked well in a team setting, providing support and guidance.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked effectively in fast-paced environments.
Organized and detail-oriented with a strong work ethic.
Developed and maintained courteous and effective working relationships.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Certificate - Real Estate
Center For Real Estate Studies
Augusta, ME
12.2011
Graduate Certificate - Lead Remaval
RJ Enterprises
Brunswick, ME
04.2011
Graduate Certificate - Asbestos Removal
Northeast Testing Consultants
Windham Center, ME
07.2010
Certificate - Physics- Electrical
Kennebec Valley Community College
Fairfield, ME
06.2010
High School Diploma - Engineering Physics
Waterville High School
Waterville Maine
06.2003
Skills
Innovation management
Training and coaching
Sales management
Staff development
Recordkeeping
Regulatory compliance
Budget management
Risk management
Attention to detail
Budget planning
Event planning
Customer service
Presenting ideas and plans
Document control
Workflow management
Team oversight
Discretion and confidentiality
Work Planning and Prioritization
Project management
Staff supervision
Clear communication
Writing requirements
Schedule coordination
Problem-solving
Scheduling and calendar management
Multitasking and organization
Process improvement
Conflict resolution
Project assistance
Decision-making
Business development
Document management
Project coordination
Report writing
Adaptability and flexibility
Relationship building
Administrative leadership
Staff management
Verbal and written communication
Team collaboration
Operations management
Consulting
Interests
Interests are in learning something new everyday from engineering and problem solving to gardening as I work out at a gym early morning to start the day and other major interests is always wanting to grow in a company and to fulfill to become a family member