Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in academic and career counseling.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Employment Support Specialist
Monarch Behavioral Health Outpatient Office
03.2025 - Current
Guides clients through vocational readiness activities
Provides academic and career advisement
Supports career exploration opportunities
Identifying career interests
Assisting with job searches
Providing on-the-job support
Educates individuals on benefits and disclosure options to help them find and maintain competitive employment
Use person-centered approaches that build effective and positive relationships with the individuals they support.
Encourages self-determination in all areas of life, including vocational goals.
Maintains detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
Acts as a liaison between clients and employers, ensuring timely communication during critical incidents.
Intensive In-Home Services Specialist
Little Gerald Services LLC
01.2024 - Current
Defuse current crisis, evaluate its nature, and intervene to reduce the likelihood of a recurrence.
Ensure linkage to needed community services and resources.
Provide self-help and living skills training for youth.
Provide parenting skills training to help the family build skills for coping with the youth’s disorder.
Monitor and manage the presenting psychiatric and/or addiction symptoms.
Work with caregivers in the implementation of home-based behavioral supports.
Facilitates services such as crisis management, intensive case management, individual and/or family therapy, substance abuse intervention, skills training, and other rehabilitative supports to prevent the need for out-of-home, more restrictive services.
Document daily activities with client.
Career Counselor
Eckerd Connects/ Workforce Innovation and Opportunity Act
02.2023 - 12.2023
Motivated clients to seek ideal employment situations by constructing precise goals.
Prioritized long-term success with career development programs targeting appropriate fields.
Defined career qualifications for informing ideal client specialization.
Assessed the needs and professional goals of counselees to focus on career preparatory activities.
Provided personal instruction for drafting compelling resumes and cover letters.
Conducted mock interviews to improve client preparation and confidence.
Recommended professional development courses to advance relevant knowledge within desired field.
Initiated quality professional connections for counselees to build networks.
Adjunct History Instructor
Forsyth Technical Community College
08.2016 - 01.2023
Developed and managed course curriculum and ensured that the curriculum met department and college standards, which included creating lectures, facilitating in-class discussions, and evaluation of students’ progression within the course.
Advised students for academic and social success and promoted critical thinking, equity, and success within the classroom.
Taught World Civilization and United States History (HIS-111, HIS-112, HIS-131) encouraged working with diversity in a team environment.
Employment Specialist
The Enrichment Center
01.2022 - 11.2022
Provided on-the-job training to assist and support participants in mastering the tasks required for the position obtained.
Interfaced with employers to build community relationships and assisted in successful job placements.
Advocated on behalf of program participants to ensure equal opportunities at their place of employment.
Adult Education/English As A Second Language Instructor
Guilford Technical Community College
06.2017 - 03.2020
Developed and managed course curriculum and ensures that the curriculum meets department and college standards and documents information correlated with Datatel.
Conducted formal assessment of Literacy Education Information Systems (LEIS).
Managed the collection, analyzing, and reporting of Adult Basic Education Second Language students’ progression.
Supervisor in Charge (SIC)
Bennett’s Family Care
06.2015 - 08.2016
Organized, directed, and coordinated aspects of in-home services for persons with Intellectual and Developmental Disabilities (I/DD Services).
Supervised and train a ten-member staff and developed, interpreted, and administered policies and procedures governing the programs, appropriate strategies for recruitment, selection, and retention of staff.
Responsible for the coordination of client care by collaborating with multidisciplinary professionals and agencies to provide and facilitate services.
Teacher/Habilitation Technician
A Plus Williamson
06.2009 - 08.2011
Taught students with various cognitive disabilities, math, living skills, social sciences, reading skills, and basic learning skills at A Plus Williamson’s adult day program.
Encouraged clients with disabilities to reach goals that were constructed by the department of mental health at A Plus Williamson’s group homes.
Administered medication to client as prescribed by the department of mental health.
Education
Adult Education (Masters of Science) -
North Carolina Agricultural and Technical State University
05.2016
History (Bachelor of Arts) - undefined
University of North Carolina at Greensboro
Greensboro, NC
08.2011
Skills
Writing Skills
Leadership
Academic Advising
Special Education
Training & development
Public Speaking
Organizational Skills
Event Planning
Public Relations
Administrative Experience
Management
Teaching
Recruiting
Supervising experience
Research
Higher Education Teaching
Program Development
Tutoring
Certification
First Aid Certification
Timeline
Employment Support Specialist
Monarch Behavioral Health Outpatient Office
03.2025 - Current
Intensive In-Home Services Specialist
Little Gerald Services LLC
01.2024 - Current
Career Counselor
Eckerd Connects/ Workforce Innovation and Opportunity Act
02.2023 - 12.2023
Employment Specialist
The Enrichment Center
01.2022 - 11.2022
Adult Education/English As A Second Language Instructor
Guilford Technical Community College
06.2017 - 03.2020
Adjunct History Instructor
Forsyth Technical Community College
08.2016 - 01.2023
Supervisor in Charge (SIC)
Bennett’s Family Care
06.2015 - 08.2016
Teacher/Habilitation Technician
A Plus Williamson
06.2009 - 08.2011
History (Bachelor of Arts) - undefined
University of North Carolina at Greensboro
Adult Education (Masters of Science) -
North Carolina Agricultural and Technical State University
Vice President National Payer Contracts at MIND24-7 Practice Outpatient Behavioral HealthVice President National Payer Contracts at MIND24-7 Practice Outpatient Behavioral Health