Alysia Ortiz
Ida,MI
Summary
Dedicated and focused Banker, who excels in prioritizing and completing multiple tasks simultaneously. Specialized in customer satisfaction. Committed to providing high quality results and customer service with little supervision. Energetic, organized and professional with superior leadership skills.
Overview
4
4
years of professional experience
Work History
Classroom Assistant
Monroe Public Schools
10.2019 - 01.2020
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.
- Aided students individually or in small groups, reinforcing material taught by the teacher.
- Established positive relationships with students, fostering a supportive and inclusive classroom community.
Server
Bob Evans Restaurant
03.2019 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Account Excutive
United Wholesale Mortgage
08.2018 - 02.2019
- Building and maintaining long-term relationships with broker accounts in all 50 states
- Train and educate brokers on UWM’s guidelines, policies and processes
- Monitor the performance of accounts in order to build a strong pipeline of loans to meet and exceed goals.
Banker
Quicken loans
01.2018 - 08.2018
- Calling clients and connecting them to their specialist
- Handling client objections
- Architect” within the Associate Banking program providing leadership and coaching
- Excellent interpersonal, efficient time management, and organizational skills.
PERSONAL BANKER
FIFTH THIRD BANK
01.2016 - 12.2017
- 2 years of banking experience providing holistic solutions for customer needs
- Achieving great customer experience, creating returning customers
- Detail oriented with strong multi-tasking and negotiation skills
- Learn various banking positions
- Cash handling and balancing.
Education
High School Diploma -
Allen Park High School
06.2012
Skills
- Communication
- Attention to Detail
- Controlling Expenses
- Organizing Meetings
- Customer Service
- Organization
- Home Management
- Managed Schedules
- Create Daily Routines with Built-in Flexibility
- Manage Budgets
Timeline
Classroom Assistant
Monroe Public Schools
10.2019 - 01.2020
Server
Bob Evans Restaurant
03.2019 - 10.2019
Account Excutive
United Wholesale Mortgage
08.2018 - 02.2019
Banker
Quicken loans
01.2018 - 08.2018
PERSONAL BANKER
FIFTH THIRD BANK
01.2016 - 12.2017
High School Diploma -
Allen Park High School