Summary
Overview
Work History
Education
Skills
Timeline
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Robert Brown

Urbandale,IA

Summary

Dedicated automotive industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Talented technician skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.

Overview

23
23
years of professional experience

Work History

Auto Body Technician

Willis Automotive
07.2022 - Current


  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Inspected vehicles to identify and document repair needs.
  • Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
  • Reassembled and replaced parts to complete body repairs.
  • Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.

Shop Foreman - Body Tech

Jacobsen Autobody
08.2010 - 07.2022
  • Performed dent repair services as well as diverse painting tasks.
  • Prepared vehicles for painting department by removing any surface imperfections.
  • Met tight repair deadlines with good multitasking, time management, and prioritization skills for different aspects of each repair.
  • Assist with customers and write estimates regarding repairs. Replace suspension and mechanical parts related to the accident.
  • Order parts and supplies needed for repairs
  • Trained and coached employees to improve performance and skills.
  • Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.

Auditor

Information Providers
09.2008 - 08.2010
  • Provided detailed documentation on audit findings.


  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Determined unemployment insurance premiums by auditing payroll and personnel records.

NDT Inspector

Air National Guard
03.2002 - 08.2008
  • Supported quality assurance initiatives by providing detailed reports on findings from NDT inspections.
  • Increased efficiency in inspection processes through the utilization of advanced NDT methods such as ultrasonic, magnetic particle, and radiographic testing.
  • Evaluated the effectiveness of NDT methods and equipment to recommend upgrades or improvements as needed for optimal performance.
  • Improved safety standards by identifying and reporting defects in metals, composites, and other industrial products.

Education

High School Diploma -

Colfax-Mingo Highschool
Colfax, IA

Skills

  • Vehicle inspection and repair
  • Damage assessment
  • Teamwork
  • Time management
  • Communication
  • Body panel repair
  • Test driving
  • Repair estimation
  • Parts replacement
  • Coordination
  • Social perceptiveness
  • Microsoft Word
  • Excellent work ethic
  • Quality-focused

Timeline

Auto Body Technician

Willis Automotive
07.2022 - Current

Shop Foreman - Body Tech

Jacobsen Autobody
08.2010 - 07.2022

Auditor

Information Providers
09.2008 - 08.2010

NDT Inspector

Air National Guard
03.2002 - 08.2008

High School Diploma -

Colfax-Mingo Highschool

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Robert Brown