Robert Brown

• Create permanent visual images for an exceptionally wide range of creative, technical and documentary purposes. Provides various services established by the client or employer. Types of images include wedding, family, student and baby photographs, business headshots, fashion, food, architecture, corporate and event photography.
• Work with clients to discuss the images they require and how they want to use them; carrying out research and preparation for a shoot;
• Work in different locations and in different circumstances to get the right image;
• Use an extensive range of technical equipment, including cameras, lenses, lighting and specialized software such as Lightroom and Photoshop;
• Communicate with photographic subjects, putting them at ease, encouraging them and directing them;
• Arrange still life objects, products, scenes, props and backgrounds; manage the processing and use of images, discuss technical problems, check for quality and deal with client concerns;
• Prepare proofs for approval;
• Compile finished products for sale, such as albums and framed prints; utilize expertise with software to digitally enhance images by, for example, changing emphasis, cropping pictures, correcting minor faults, or moving objects around;
• Manage the business aspects of the work, including administration, scheduling work, invoicing and basic accounting;
• Develop an extensive portfolio, building a network of contacts and achieving a reputation for quality and reliability in order to secure future assignments;
• Self-marketing by, for example, producing business cards, postcards and promotional materials, and creating and maintaining a website.

* Built, develop and lead a team of skilled Personal Trainers and manage their interactions with members in an effort to improve the lives of all Sport and Health members.

* Responsible for sales, profitability, member integration and retention. Achieve monthly revenue and operating income goals for personal training services. Manage new member integration via Smart Start and Point Of Sale PT Sales.

* Recruiting and staff development Actively recruit and hire personal trainers. Conduct interviews and define company expectations. Mentor Personal Trainers through new hire development program. Provide ongoing coaching and feedback to all staff. Conduct a minimum of two staff development meetings per month for existing Personal Trainers. Introduce, expose and teach the most up to date, safe, fun and efficient methods of training to trainers of all levels thus promoting a well-rounded training staff. Conduct a minimum of one individual business development meeting per month for all Personal Trainers.

* Lead Management - Oversee and authorize lead distribution. Qualify all leads with the Member Questionnaire. Manage all point of sale interactions with new members. Contact and track all new members within 48 hours of enrollment utilizing the New Member List. Track all personal training leads on the Prospect Tracking List. Manage trainer renewal business on a monthly basis utilizing the PT Business Planner. Authorize and manage scheduled floor hours. Follow-up on all Smart Start and Follow up workouts utilizing the Follow Up File. Organize and conduct Special Events on Marketing Promotions Calendar.

* Business Administration - Implement all personal training standard operating procedures. Audit and authorize Kronos (time and attendance program), all item redemption reports and the CSI Scheduler daily. Verify and approve Personal Training Payroll bi-monthly. Review and manage personal training expenses via Company Financial Statements. Maintain personnel files for all trainers to ensure all staff is current with company-mandated credentials. Manager On Duty when assigned.

* Education Guidelines - Successfully complete company required education programs including but not limited to: Movement Analysis Training, Smart Start Training, PT Sales Training, Company Mandated Department Head Training. Maintain current company approved national personal training credential and CPR & AED Certification.