Robert Bryan

Credit Manager

Arbitech, LLC

Irvine, CA

03.2004 - 11.2023

Ensured timely and accurate processing of all credit transactions.
Collected overdue payments from customers using various methods such as phone calls, emails or letters.
Maintained complete records of all customer accounts including contact information, payment history, notes on collection efforts and related documents.
Coordinated the preparation of legal documents used in collections proceedings when necessary.
Submitted delinquent accounts to collections department or outside resources.
Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
Identified needs of customers promptly and efficiently.
Displayed strong telephone etiquette, effectively handling difficult calls.
Completed day-to-day duties accurately and efficiently.

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