Robert Buchanan

Successful Client Service Associate with 15 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

High-performing Typist/Word Process with substantial experience in creating, editing and formatting documents. Proficient in Microsoft Office and Google Docs with typing speed beyond average. Strong verbal and written communication skills and excels under tight deadlines. Organized and efficient Data Entry experienced in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Skilled at accurately transcribing audio files into written documents. Works with variety of audio sources utilizing modern transcription software to complete on-time assignments. Expertly manages time and simultaneous projects.