Robert Bynum
GREENSBORO,NC
Summary
I am an accomplished Senior Technical Project Management professional with over 20+ years of experience dedicated to delivering innovative business solutions and driving customer and stakeholder value. Results-driven professional in project management, known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. I excel at leadership, time management, and adaptability and ensuring projects meet objectives seamlessly.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Project Manager/Scrum Master
Catalyst Consulting Group
11.2023 - Current
- I am the Lead Salesforce Project Manager for multiple teams of developers (11 senior), architects (4 senior), QA's (3 senior), and BA's (5 senior) across 5 projects currently.
- We deliver SaaS projects (311 Salesforce installations) that integrate into client systems and provide customized development using Java, Visual Studio, VB.NET, C#, JavaScript, and infrastructure solutions within the government client space.
- I also manage Agile Discovery meetings on the client site, planning sessions, grooming, demos, and retrospectives, oversee the business development process, analyze client requirements, calculate burn, track allocations, help develop proposals, and present solutions within the PDLC/SDLC.
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Ensured resource availability and allocation.
- Submitted project deliverables to clients, consistently adhering to quality standards.
Senior Project Manager/Scrum Master
Tenerum Payment Gateway
01.2021 - 11.2023
- I managed teams of Project Managers (5), developers (7 senior), Architects (3 senior), QA (3 senior), and BA (2 senior) to deliver projects using Java, Visual Studio, VB.NET, C#, JavaScript, and infrastructure solutions within finance using Blockchain, Azure, and AWS.
- We also implemented internal SaaS projects, including SharePoint, Salesforce (Marketing/Sales), and other MS Office 365 applications.
- Personally, I developed the PMO for the company, along with project management templates for each aspect of the SDLC, and led Agile Discovery meetings, planning sessions, grooming, demos, and retrospectives. I oversaw the business development process, analyzing client requirements, developing proposals, and presenting capabilities and solutions within the PDLC/SDLC.
- Managed infrastructure and development teams, focusing on Azure and AWS cloud, Oracle MDM, multi-tenancy, migration, and Blockchain, who supported our Estate Management team to track our Ingenico and Elavon PEDs with geofencing, keeping them managed, optimized, and updated with custom applications.
- Provide leadership and guidance for team performance and career development.
- Led cross-functional teams in planning, executing, and finalizing projects according to strict deadlines and within budget.
- Identified project needs by reviewing project objectives and schedules.
Senior Project Manager/Scrum Master
Advanced Fraud Solutions
11.2018 - 01.2021
- I led teams of developers (5 senior), QA professionals (2 senior), and business analysts (1 senior) to deliver projects using Visual Studio, VB.NET, C#, Java, and JavaScript.
- Facilitated Agile Discovery meetings, planning sessions, grooming, demos, and retrospectives.
- Led the business development process, analyzing client requirements, developing proposals, and presenting capabilities and solutions, including migration to Azure and AWS cloud services.
- Customized information technology statements of work (SOW) in support of contract development, and resolved technical and non-technical challenges with business analysts and developers, while providing leadership and guidance for team performance and career development.
- Ensured resource availability and allocation.
- Identified potential risks associated with projects and developed mitigation strategies.
- Monitored progress of projects against established timelines and budgets.
Senior IT Project Manager
Old Dominion Freight Lines
07.2014 - 05.2018
- I was a senior Project Manager for teams of developers (6 senior, 2 junior), QA professionals (3 senior), and business analysts (3 senior) for GIS/IoT, SharePoint, Salesforce, and mobile systems application development.
- Led daily Agile Discovery meetings, planning sessions, demos, and retrospectives.
- Collaborated with business and IT senior leadership in defining the product vision.
- Deployed software, upgrades, enhancements, and fixes, based on release schedules.
- I also lead the teams responsible for the SharePoint adoption, and Salesforce Marketing and Sales Clouds within the organization.
- We managed the applications once implemented for all 4,000 users, corporate-wide.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Oversaw budgets for project, tracked expenses, and timelines and communicated with key stakeholders on milestones.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
Global IT Project Manager
Novartis Animal Health
12.2006 - 01.2014
- I managed cross-functional teams of developers, QA professionals, and business analysts, successfully delivering projects involving VB.NET, C#, Java, JavaScript, and ASP.NET.
- Played a pivotal role in systems projects and implementations, contributing to the identification of technology solutions for business challenges, and overseeing global project management, resource allocation, and budget management.
- I was the global Project Manager for the rollout of Salesforce (Marketing/Sales) for Novartis AH across NA, LATAM, and EMEA, approximately 3,500 users.
- I also lead project planning, resource allocation, and monitoring to ensure projects stay on schedule and within budget, utilizing agile principles, and accountability for delivering technical projects on time, within budget, and with successful outcomes according to business objectives.
- Develop comprehensive project plans encompassing scope management, deliverables, milestones, resource management, finance, and quality management, in an agile context.
- Manage multiple projects and scrum teams simultaneously, ensuring effective adherence to Agile practices.
- Facilitate backlog grooming sessions with cross-functional teams to ensure clear priorities, understanding, and dependencies before sprint planning.
- Facilitated change control process to ensure efficient handling of requests related to scope modifications.
- Assessed vendor capabilities prior to selection based on cost analysis data points such as price quotes and service level agreements.
Education
Bachelor of Arts - Computer And Information Systems
University of North Carolina At Greensboro
Greensboro, NC06-1994
Skills
- Agile methodology
- Multi-project management
- Client relationship management
- Project planning
- Project plan development
- Budget and Allocation Control
- Scope management
- Requirements gathering
- Documentation management
- Cross-functional communication
- Project scheduling
- Cross-functional coordination
- Project goals and milestones
- Financial administration
- KPI tracking
- Specification review
- Software Development Life Cycle
- Senior-level communication
Certification
- CSM
- SAFe
- PMP
- SLAC
Notable Projects
- Salesforce 311 (Service/Marketing), Led extensive project for a very large Canadian territory (3,500 internal users and 1.1 million residents)
- Salesforce 311 (Service/Marketing), Led Greenfield project for Mid-sized Town in Texas (1,500 internal users and 90,000 residents)
- Salesforce 311 (Service/Marketing), Managed Greenfield project for South Carolina Higher Education (150 internal users and 5,000 external)
- Salesforce (Marketing), Managed adoption for a major Airport in Texas (5,000+ users daily public facing)
- Salesforce Marketing and Cloud, Adoption within the 3PL Transportation industry (6,000 users)
- Salesforce (Marketing/Sales), Implementation, Rollout and training within the global Logistics industry (benefiting 8,500 users)
- Salesforce (Sales/Service), Successfully deployed, integrating it with existing systems and orchestrating a global rollout (LATAM, NA, EMEA) (supporting 4,500+ users)
Timeline
Senior Project Manager/Scrum Master
Catalyst Consulting Group
11.2023 - Current
Senior Project Manager/Scrum Master
Tenerum Payment Gateway
01.2021 - 11.2023
Senior Project Manager/Scrum Master
Advanced Fraud Solutions
11.2018 - 01.2021
Senior IT Project Manager
Old Dominion Freight Lines
07.2014 - 05.2018
Global IT Project Manager
Novartis Animal Health
12.2006 - 01.2014
Bachelor of Arts - Computer And Information Systems
University of North Carolina At Greensboro
Similar Profiles
Sergio SanabriaSergio Sanabria
Driver Associate at Catalyst Consulting and LogisticsDriver Associate at Catalyst Consulting and Logistics
Jalise HopkinsJalise Hopkins
Corporate Trainer at Catalyst Business ConsultingCorporate Trainer at Catalyst Business Consulting
Tyler LinsonTyler Linson
Project Manager at Catalyst Communications Group IncProject Manager at Catalyst Communications Group Inc