Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Robert Campbell
Worcester,USA
Work Preference
Summary
Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget.
Overview
27
27
years of professional experience
3
3
Certifications
Work History
PROJECT MANAGER FOR CLOUD SERVICES
HARVARD MEDICAL SCHOOL
Boston, USA
02.2020 - Current
- Worked independently and with a team to make decisions with minimal guidance and oversight.
- Proven experience partnering with IT teams to deliver cross-functional initiatives.
- Engineered proposal workflows using AI and automation tools to enhance response quality and accelerate content creation efficiency.
- Analyzed data and performance metrics to evaluate proposal effectiveness and support data-driven decision-making.
- Applied project management methodologies including Agile (Scrum/Kanban), Waterfall, and hybrid approaches to align with specific project needs.
- Spearheaded process improvements and change initiatives, facilitating functional transformation across the organization.
- Leveraged tools such as ServiceNow, Jira, Confluence, Microsoft Project, and Smartsheet for comprehensive planning, tracking, and collaboration.
- Maintained RAID logs, project charters, dashboards, and status reports to ensure effective governance and facilitate informed decision-making.
- Implemented risk management, dependency mapping, and critical path analysis to proactively address constraints and sequencing challenges.
- Championed continuous improvement by enhancing PMO standards, templates, and reporting to strengthen delivery maturity.
- Defined, tracked, and reported on Key Performance Indicators (KPIs) to measure performance and drive ongoing optimization.
- Crafted clear, structured proposal responses and translated complex technical information into customer-focused messaging.
- Led cross-functional teams in planning and executing complex projects, ensuring alignment with strategic objectives.
- Developed project timelines and managed resource allocation effectively.
- Collaborated with stakeholders to define project scope and objectives.
- Facilitated regular meetings to track progress and address challenges.
- Implemented risk management strategies to mitigate potential project delays.
- Utilized project management software to monitor project milestones and deliverables.
- Ensured compliance with institutional policies and regulatory requirements throughout projects.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Established strong partnerships with teams, vendors, and contractors. strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Led meetings with internal team members, consultants and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Coordinated resources across multiple departments and teams for successful completion of projects.
- Collaborated with senior management to align long-term strategic planning initiatives with project development and execution.
- Conducted periodic inspections of job sites for quality and progress.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Developed solutions to project risks and issues, ensuring delivery met established quality standards and timelines.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Created team objectives and roles with specific goals outlined for each individual.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Drafted project construction schedule and updated as job progressed.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Sought feedback from stakeholders throughout the project to identify areas for improvement.
SENIOR IT PROJECT MANAGER-CONTRACT
NATIONAL GRID
Waltham, USA
08.2019 - 12.2019
- Managed multiple concurrent projects, coordinated cross-functional teams, and facilitated stakeholder communication to ensure clear requirements management.
- Led cloud integrations and compliance-driven initiatives to support secure, scalable customer operations.
- Modernized voice and dispatch systems by migrating sites from PBX to VoIP and centralizing gas dispatch operations into a searchable, cloud-based platform.
- Orchestrated decommissioning of legacy gas applications and implemented archival strategies to streamline operations and minimize technical debt.
- Developed data warehousing and visualization solutions to support product strategy and better align with customer needs.
- Applied utilities domain expertise to enhance operational efficiency in natural gas and electric sectors.
SENIOR GLOBAL AGILE PROJECT MANAGER-CONTRACT
CLEARESULT
Westborough, USA
01.2019 - 06.2019
- Pioneered Agile methodology implementation across five global engineering teams, defining product vision, roadmaps, release plans, sprints, standup's, demos, and retrospectives.
- Coordinated six concurrent projects, identifying and mitigating delivery risks to ensure on-time completion.
- Developed Agile best practices and stakeholder reporting, reducing delivery cycle time by 14% and improving departmental performance.
- Owned product delivery for the Energy Advisor program, providing end-to-end guidance on energy efficiency services for homeowners.
- Leveraged expertise in energy and utilities sector to drive technology initiatives that aligned with business goals.
- Led globally distributed teams in requirements gathering and collaborated with Sales and Marketing to ensure accurate technical messaging.
- Hands-on experience working with Salesforce.
SENIOR START UP AGILE PROJECT MANAGER
VECNA
Cambridge, USA
08.2017 - 01.2019
- Spearheaded enterprise healthcare technology implementations across multiple hospital systems in the U.S. and Canada.
- Led four teams as Agile Project Manager, driving high performance, quality delivery, and measurable business value.
- Delivered end-to-end implementation of Patient Self Check-In and Electronic Infection Surveillance solutions, from development and testing through cloud launch.
- Oversaw simultaneous deployments across three hospital systems, ensuring timely delivery and smooth change management.
- Utilized Jira and Confluence for project management and status communication, enhancing team alignment.
- Standardized project processes and Work Breakdown Structures (WBS), managed risks, gathered requirements, reported status, and coordinated with sales, marketing, vendors, and clinical stakeholders to streamline project execution.
- Collaborated with engineering teams to analyze patient interaction data and integrate hospital systems (e.g., VistA) for data-driven decision-making.
- Facilitated enterprise sales cycles and complex opportunities, enhancing high-volume proposal environments.
- Reported directly to the President & CEO and drove enterprise-wide strategic priorities.
PCI PROJECT MANAGER-CONTRACT
THE YANKEE CANDLE COMPANY, INC
South Deerfield, USA
02.2016 - 04.2017
- Directed PCI DSS security initiatives, closing compliance gaps and enhancing cardholder data environment (CDE) security posture.
- Conducted enterprise-wide PCI training and awareness programs.
- Partnered with business and IT stakeholders to elicit, document, and prioritize project requirements, aligning with compliance, security, and operational objectives.
- Managed post-acquisition consolidation for Yankee Candle/Newell Rubbermaid, rationalizing applications and overseeing server decommissioning to mitigate risk.
IT SECURITY PROJECT MANAGER-CONTRACT
TJX COMPANIES INC
Marlborough, USA
05.2015 - 10.2015
- Oversaw global Sourcefire hardware/software refresh, collaborating with solution architects to deploy centralized command-and-control console on security VLANs and roll out 67 appliances across 45 cities in 10 countries, integrating with ArcSight for enhanced security monitoring.
- Directed RSA SecurID upgrade from an end-of-life version, redesigning and migrating primary and replica authentication infrastructure from Massachusetts to Ohio to improve resilience and supportability.
- Delivered PCI File Integrity Monitoring (FIM) for POS terminals and controllers, enabling granular file auditing and real-time alerts on critical OS and application file changes, significantly strengthening cardholder data protection at the store level.
- Executed retail and IT security initiatives within SDLC/Waterfall environments, ensuring timely project delivery and promoting cross-functional collaboration.
REGULATORY IMPLEMENTATION PROJECT MANAGER-CONTRACT
TUFTS HEALTH PLAN
Watertown, USA
12.2013 - 12.2014
- Directed the ACA implementation portfolio for Tufts Health Plan, translating federal and state regulations into compliant business and system solutions.
- Managed 8–10 concurrent projects, coordinating cross-functional teams to ensure timely delivery of compliant solutions under stringent regulatory requirements.
- Collaborated with business and IT stakeholders to define and prioritize requirements that ensured compliance with regulatory standards and operational goals.
- Developed and executed program plans (WBS, budgets, schedules) to align scope, resources, and timelines with organizational objectives, enhancing project execution.
- Provided executive-level reporting on risks, progress, and mitigation strategies to inform decision-making and support regulatory compliance.
GLOBAL PROGRAM MANAGER
ACCLARO INC
Maynard, USA
05.2012 - 12.2013
- Managed portfolio of 27 external clients, aligning project delivery with business objectives and achieving high client satisfaction.
- Oversaw multiple concurrent projects, monitoring progress and resolving complex issues to ensure on-time delivery.
- Led global localization programs across IT and Life Sciences domains, supporting clients in retail, healthcare, technology, security, analytics, and entertainment sectors.
- Designed and customized large-scale translation and localization programs to enable global scaling for clients while maintaining transparency and accountability.
- Identified and assessed risks, deploying proactive mitigation plans that adhered to budgetary parameters and addressed issues.
- Mentored and managed a team of 6–8 project managers across five countries, coordinating with international support teams.
- Developed and implemented plans and schedules to execute client contracts.
- Represented the organization in client-facing meetings, presenting to mid-level and executive stakeholders.
- Supported enterprise sales cycles, complex opportunities, and high-volume proposal environments.
GLOBAL SENIOR INTERNATIONALIZATION PROJECT MANAGER
LIONBRIDGE INC
Waltham, USA
12.1998 - 05.2012
- Managed enterprise localization programs for global IT and life sciences clients, including Microsoft, HP, Cisco, Johnson & Johnson, and BD, ensuring alignment with client objectives.
- Delivered regulated translation and linguistic validation services supporting clinical trials, regulatory submissions, and global product launches.
- Partnered with medical device and pharmaceutical clients to implement labeling and localization strategies, ensuring compliance with safety and regulatory standards.
- Managed end-to-end project delivery, overseeing scoping, budgeting, forecasting, and resource planning to ensure project success.
- Led project management team, improving delivery quality and consistency across global projects through effective mentorship and process standardization.
- Cultivated client relationships as primary point of contact, facilitating executive business reviews to align project goals with client expectations.
- Collaborated cross-functionally to implement standardized workflows, improve processes, and resolve complex project and operational challenges.
- Ensured compliance with GMP and ISO 13485 standards, leading initiatives to strengthen QA processes and achieve certification readiness.
Education
MASTER OF SCIENCE - PROJECT MANAGEMENT
BOSTON UNIVERSITY
BOSTON, MA05-2019
BACHELOR OF ARTS - GERMAN STUDIES
BRIGHAM YOUNG UNIVERSITY
PROVO, UT05-1996
Skills
- Cloud automation
- Project Management
- Agile (Scrum/Kanban)
- Waterfall
- Hybrid approaches
- ServiceNow
- Jira
- Confluence
- Microsoft Project
- Smartsheet
- Stakeholder Management
- Risk management
- Risk assessment
- Dependency mapping
- Critical path analysis
- Project charters
- RAID logs
- RAID log
- Charter
- Status report management
- Dashboards
- Status reports
- KPI Measurements
- KPI definition
- Reporting
- Reporting optimization
- Reporting enhancements
- Data and performance metrics
- Tracking
- Resource Management
- Vendor management
- Organizational change leadership
- Process improvements
- Governance
- Communication
- Collaboration
- Presentation skills
- Decision-making
- Problem Solving
- Adaptability
- Continuous improvement
- AI proposal development
- Data proposal analysis
- Resource Management
- Vendor management
Certification
- Project / Program Management Professional (PMP), 71684, 08/01/03
- Project Management Institute Agile Certified Practitioner (PMI-ACP), 2768981, 06/03/20
- ITIL Foundation Certificate in IT Service Management, GR671421585RC, 07/31/25
- Certified in Cybersecurity (CC)
- ISC2, 2061210, 06/01/24
Languages
German
Full Professional
Timeline
PROJECT MANAGER FOR CLOUD SERVICES
HARVARD MEDICAL SCHOOL
02.2020 - Current
SENIOR IT PROJECT MANAGER-CONTRACT
NATIONAL GRID
08.2019 - 12.2019
SENIOR GLOBAL AGILE PROJECT MANAGER-CONTRACT
CLEARESULT
01.2019 - 06.2019
SENIOR START UP AGILE PROJECT MANAGER
VECNA
08.2017 - 01.2019
PCI PROJECT MANAGER-CONTRACT
THE YANKEE CANDLE COMPANY, INC
02.2016 - 04.2017
IT SECURITY PROJECT MANAGER-CONTRACT
TJX COMPANIES INC
05.2015 - 10.2015
REGULATORY IMPLEMENTATION PROJECT MANAGER-CONTRACT
TUFTS HEALTH PLAN
12.2013 - 12.2014
GLOBAL PROGRAM MANAGER
ACCLARO INC
05.2012 - 12.2013
GLOBAL SENIOR INTERNATIONALIZATION PROJECT MANAGER
LIONBRIDGE INC
12.1998 - 05.2012
MASTER OF SCIENCE - PROJECT MANAGEMENT
BOSTON UNIVERSITY
BACHELOR OF ARTS - GERMAN STUDIES
BRIGHAM YOUNG UNIVERSITY