Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROBERT CANNADY

Summerville,United States

Summary

Enterprising District Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

District Manager

Parker's Kitchen
09.2017 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures
  • Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies
  • Planned optimal workflow through successful scheduling and task delegation
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget
  • Oversaw food preparation and monitored safety protocols
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
  • Managed staff schedules and maintained adequate coverage for all shifts

Uber Partner

Uber Eats
09.2019 - 04.2020
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Amazon FBA Seller

Amazon
11.2019 - 02.2020
  • Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
  • Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.

Cook Supervisor

Soxdo
06.2015 - 05.2017
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows
  • Planned and directed high-volume food preparation in fast-paced environment
  • Monitored food inventory and supplies to prevent waste
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions
  • Checked food temperature regularly to verify proper cooking and safety
  • Prepared food items such as meats, poultry, and fish for frying purposes

Education

GED - Law (Pre-Law)

High School For Law, Advocacy And Community Justic
New York, NY
08.1997

Skills

  • Store Management
  • Team Leadership
  • Training and Development
  • Order management
  • Relationship building and management
  • Merchandising
  • Staff Management
  • Systems and software programs
  • Vendor management
  • Goals and Performance
  • Employee Motivation
  • Time Management
  • Product and Service Sales
  • Store Opening and Closing Procedures
  • Staff Training

Timeline

Amazon FBA Seller

Amazon
11.2019 - 02.2020

Uber Partner

Uber Eats
09.2019 - 04.2020

District Manager

Parker's Kitchen
09.2017 - Current

Cook Supervisor

Soxdo
06.2015 - 05.2017

GED - Law (Pre-Law)

High School For Law, Advocacy And Community Justic

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ROBERT CANNADY