Robert Carozza
Clifton,NJ
Summary
Dynamic professional with a strong background in project management, customer relations, and instructional roles. Experienced in managing on-site operations, training teams, creative thinking, Marketing across different brands/ products, and ensuring project compliance. Skilled in CRM management (Salesforce), with a proven ability to connect with clients and deliver tailored solutions. Offering blend of leadership skills and passion for managing projects, working with sales teams or Marketing teams to improve campaigns/ sales tactics in any aspect my skills suggest and open to learning more.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fraternity President
Delta Chi Fraternity
12.2022 - 12.2023
- Led a team of 30+ members, organizing successful fundraising and networking events
- worked with the university to have events that abided by all policies and laws for the school/area
- I worked with the headquarter for our fraternity via traveling, email, and phone calls to secure funding by showing my plan of action for different fundraising ideas and events for alumni
Project Manager
Global Structural LLC
10.2023 - Current
- Managed daily operations across various construction sites in the Tri-State area, ensuring quality control and project efficiency
- Provided cost estimates and quotes for commercial construction projects
- Coordinated permits and inspections with city officials to ensure regulatory compliance
- Supervised teams of employees and subcontractors, ensuring all work met inspection standards
- Conducted regular/ weekly client meetings to assess project needs and ensure satisfaction, aligning services with customer expectations
- Planned, designed, and scheduled phases for large projects.
- Monitored progress throughout projects, adjusting schedules and resources as needed to keep projects on track.
- Monitored project performance to identify areas of improvement that benefit the timeline and quality of the project.
- Negotiated contracts with vendors, subcontractors and suppliers, for materials and labor to get the best price possible while upholding qaulity.
Snowboard Instructor (Additional Roles: Slope Mechanic, Retail Associate)
Big Snow American Dream
09.2019 - 06.2024
- Instructed clients of diverse backgrounds in skiing and snowboarding, with experience in private sessions and youth camps
- Led as a senior instructor, training 15+ new hires in curriculum and instructional techniques to ensure consistent service quality
- Supported slope maintenance and retail operations, contributing to customer satisfaction during peak seasons
- Enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill levels.
- Boosted customer satisfaction by providing personalized guidance and support throughout the snowboarding sessions.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Upheld quality control standards for all completed work
- Inspected and tested equipment to locate worn and damaged parts.
Marketing Coordinator
Digi Artworks
02.2020 - 08.2021
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches for different businesses who were in need of our services.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Worked with third party companies to outsource while maintaining our quality guidelines
- Developed visually engaging marketing materials to support product launches and promotions.
Education
Bachelor of Science - Business Administration, Concentration in Marketing/Management
Montclair State University
05.2024
High School -
St. Mary High School
05.2019
High School -
St. Anthony's High School
06.2017
Skills
- Salesforce CRM
- Project Management
- Customer Relations
- Sales and Quotation Management
- Training and Team Leadership
- Permit Compliance
- Client Needs Assessment
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Marketing
- Creative thinking
- Contract negotiation
- Budget management
- Company representation
Affiliations
- Delta Chi Fraternity
- Fraternity President: Led a team of 30+ members, organizing successful fundraising and networking events.
- Head of Event Organizing: Oversaw planning and execution of fraternity events, including coordinating with vendors and managing budgets.
Certification
- OSHA 10 - OSHA 30
- SALESFORCE CRM
Timeline
Project Manager
Global Structural LLC
10.2023 - Current
Fraternity President
Delta Chi Fraternity
12.2022 - 12.2023
Marketing Coordinator
Digi Artworks
02.2020 - 08.2021
Snowboard Instructor (Additional Roles: Slope Mechanic, Retail Associate)
Big Snow American Dream
09.2019 - 06.2024
High School -
St. Mary High School
High School -
St. Anthony's High School
- OSHA 10 - OSHA 30
- SALESFORCE CRM
Bachelor of Science - Business Administration, Concentration in Marketing/Management
Montclair State University
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