Robert Carter
Red Bank,NJ
Summary
Accomplished Solution Consultant with twenty years experience at Dun & Bradstreet, specializing in Sales and Marketing B-to-B use cases. Spent 17 years in direct Sales prior to moving to Sales support. Exceeded annual target nine of the last ten years, including two President's Club award trips
Overview
2003
2003
years of professional experience
Work History
Solution Consultant, Sales and Marketing
Dun & Bradstreet
Florham Park, New Jersey
2021 - 2025
- Led complex pre-sale and lifecycle engagements for strategic clients
- Scoped, architected, implemented, and measured omni-channel solutions for ABM, MDM, and CDP projects
- Implemented emerging AI solutions (ChatDNB) for data stewards
- Sold lead-ranking solution to a large US Regional Bank, resulting in $1.5MM in recurring new business
- Implemented digital engagement project at a global technology company for North American Sales, resulting in $1.1MM in recurring new business
- Customers supported include Lenovo, US Bank, Xerox, Konica Minolta, Ricoh, Verizon, Quest Software, Netapp, Service Titan, JJ Keller, and Fiserv
Specialist: Strategic Sales - Telco Vertical
Dun & Bradstreet
Florham Park, New Jersey
2014 - 2021
- Worked with Strategic Cable/Telco companies to transform D&B content into actionable insights for Marketing, Sales, Product, and Engineering
- Facilitated alignment across siloed departments to address execution challenges within large organizations
- Boosted project revenue at Charter from $1.1MM to $3.5MM in two years
- Launched a fully integrated mobile lead management platform for Sales at AT&T, serving over 1,500 users
- Exceeded revenue target in 2015, 2017(Pres. Club), 2018, 2019, 2020
- Other clients supported include Verizon, Comcast, and Altice
S&MS Specialist: National Sales
Dun & Bradstreet
2005 - 2014
- Delivered comprehensive D&B Sales and Marketing solutions as subject matter expert for over 30 New York-based companies
- Collaborated with cross-functional teams to enhance operational efficiencies
- Exceeded revenue target in 2006, 2007, 2009(Pres. Club), 2010, 2011(Pres. Club), 2012, 2013, 2014
National Account Manager, Commercial Sales
Equifax
Tinton Falls, USA
2002 - 2005
- Provided commercial repository-based Risk solutions for Fortune 500 companies in a start-up environment – product launch January, 2003
- Signed largest non-financial deal in organization for 2004 - $800,000
- Gained comprehensive understanding of customer process and policies, targeted areas for improvement and tailored solution accordingly
- Orchestrated speaking engagements to build brand awareness and grow customer base
- Accounts supported include: Verizon, AT&T, PECO, conEdison and NEC
Systems Sales Consultant
RPA Wireless
Jersey City, USA
01.2002 - 01.2003
- Provided field service wireless solutions for base of Fortune 500 companies. Adapted offer set to design, recommend and implement complex solutions based on client specifications for cost, process enhancement, management and scale
- Increased revenue over 25%, prior to competitive takeover
Technical Sales Specialist – Data/IP Services, Global Markets
AT&T
12.1997 - 01.2002
- Provided technical solutions to Global Clients in Northeast Region
- Closed $14.2M in annual revenue in 2001, member of Branch Achievers’ Club
- Closed $12.6M in annual revenue in 2000, member of Branch Achievers’ Club
- Established relationships with clients, gained understanding of profitability objectives, e-business strategy and evolving enterprise requirements. Designed and implemented complex network solutions
- Responsible for granular technical knowledge of system integration and networking as related to AT&T products and services
- Provided ongoing training to sales channel via quarterly classroom presentations and weekly tele training. Scheduled, coordinated and hosted customer seminars demonstrating AT&T design capabilities and business solutions
- Accounts supported include: Lucent Technologies, Avaya, Expanets, Blue Cross and Blue Shield, Thomson Financial, Reed Elsevier, U.S. Trust, Fiserv, AAA, LabCorp, Fiduciary Trust
Education
BA - Communications
Penn State University
University Park, PASkills
- Solution architecture
- Data-driven insights
- ABM strategy
- MDM implementation
- CDP utilization
- Customer relationship management
Training
- Master Data Management, Certified: D&B
- Digital Visitor Intelligence Proficient: D&B
- Equifax Certified: Consumer Marketing Services, Portfolio Analytics, Scores, Modeling
- Cisco Academy – CCNA, Brookdale Community College
- Hands on Internetworking with TCP/IP – Global Knowledge Network
- Access Methods: A Technical Perspective
- Solution Selling for Data Services
Timeline
Systems Sales Consultant
RPA Wireless
01.2002 - 01.2003
Technical Sales Specialist – Data/IP Services, Global Markets
AT&T
12.1997 - 01.2002
Solution Consultant, Sales and Marketing
Dun & Bradstreet
2021 - 2025
Specialist: Strategic Sales - Telco Vertical
Dun & Bradstreet
2014 - 2021
S&MS Specialist: National Sales
Dun & Bradstreet
2005 - 2014
National Account Manager, Commercial Sales
Equifax
2002 - 2005
BA - Communications
Penn State University