Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Robert Cascarano

Mundelein,Il

Summary

Seasoned Fleet Operations Manager with over 20 years of experience in managing extensive fleets and optimizing maintenance operations across multiple regions. Proven track record of overseeing multi-million-dollar P&L accounts, negotiating cost-effective solutions, and driving operational efficiency. Adept at leading teams, managing vendor relationships, and implementing strategic improvements to enhance fleet performance and service quality.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Sr. Fleet Operations Manager

Heritage Crystal Clean
07.2023 - Current
  • Oversee a fleet of 1000 trucks (box, oil, and vacuum trucks) and 2100 trailers, across 100 branches nationwide
  • Manage a monthly P&L of $2.5MM, ensuring cost control and budget adherence
  • Spearhead procurement and specification of new assets in collaboration with OEM suppliers and upfitters
  • Review and approve vehicle repair estimates; make informed decisions on repairs in partnership with the fleet management company
  • Enhance vendor relationships and identify new suppliers to optimize repair and maintenance processes.

Fleet Operations Manager

Heritage Crystal Clean
01.2020 - 06.2023
  • Managed a diverse fleet of trucks and oversaw maintenance and repair operations for 95 branches across the U.S
  • Administered a monthly budget of $1M, ensuring cost-effective maintenance and repair solutions
  • Streamlined vendor management and coordinated with branch managers to address ground-level maintenance needs.

Regional Fleet Manager - South Region

GardaWorld
08.2019 - 12.2019
  • Directed maintenance and repair operations for a fleet of 600 armored trucks across 30 branches in the Southern U.S
  • Managed a monthly P&L of $500,000, optimizing service costs and ensuring compliance with state and federal regulations
  • Developed and maintained a robust vendor network to support efficient fleet management.

Regional Fleet Lead - Lone Star Region

11.2018 - 07.2019
  • Supervised maintenance and repair for a fleet of 300 armored trucks across 16 branches in Texas, Oklahoma, Arkansas, and Louisiana
  • Managed repair costs and ensured efficient service completion within budget constraints
  • Coordinated with branch managers to resolve maintenance issues and maintain operational readiness.

Manager, Maintenance Contact Center

Donlen Corporation
08.2009 - 11.2018
  • Led a team of 6 supervisors, a trainer, and a workforce management analyst to ensure optimal call center operations
  • Enhanced call center efficiency by implementing process improvements and quality assurance programs
  • Developed and executed training programs and maintenance strategies for new and existing clients.

Supervisor, Fleet Management Services

Donlen Corporation
06.2005 - 08.2009
  • Supervised 17 maintenance advisors, managing shift schedules, performance evaluations, and training
  • Addressed and resolved 'unit down' situations, optimizing repair authorization and roadside assistance.

Maintenance Advisor, Fleet Management Services

Donlen Corporation
02.2001 - 06.2005
  • Handled maintenance and repair requests for client vehicles, ensuring accurate data entry and cost-effective solutions
  • Resolved warranty and service issues, pursued manufacturer and service vendor reimbursements.

Service Advisor

Jennings Chevrolet
06.1999 - 02.2001
  • Diagnosed automotive issues, verified warranty coverage, and maintained customer rapport through effective communication.

Auto/Truck Mechanic

Advanced Auto-Motion
09.1990 - 05.1999
  • Performed diagnostic and repair work on vehicles ranging from passenger cars up to class 4,5,6 trucks
  • Ensured high quality service and customer satisfaction by listening to customers description of symptoms, clarifying the problems, performed initial vehicle inspections, test driving vehicles to confirm the owners concerns and checking the vehicle maintenance records for any warranty possibilities.

Education

Bachelor of Science -

National Louis University

Certificate in Automotive Repair -

Wyoming Technical Institute

High School Diploma -

Highland Park High School

Skills

  • Fleet Management
  • Budgeting and Financial Management
  • Vendor Negotiation and Management
  • Process Improvement
  • Team Leadership and Training
  • Compliance and Regulatory Adherence
  • Technical knowledge
  • Vehicle Maintenance
  • Cost Control
  • Asset Utilization

Certification

  • ASE Master Automobile Certified Technician (A1-A8)
  • ASE Medium/Heavy Truck Certified Technician (T1, T4-T8)
  • ASE Auto Maintenance and Light Repair Certification (G1)
  • ASE Automobile Service Consultant Certification (C1)
  • ASE Transit Bus Certified Technician (H6)
  • (note: ASE CERTIFICATIONS HAVE EXPIRED)
  • NAFA CAFM Certification (In Process)

Affiliations

  • Member: NAFA (National Association of Fleet Administrators)
  • Member: AFLA (Automotive Fleet Leasing Association)

Timeline

Sr. Fleet Operations Manager

Heritage Crystal Clean
07.2023 - Current

Fleet Operations Manager

Heritage Crystal Clean
01.2020 - 06.2023

Regional Fleet Manager - South Region

GardaWorld
08.2019 - 12.2019

Regional Fleet Lead - Lone Star Region

11.2018 - 07.2019

Manager, Maintenance Contact Center

Donlen Corporation
08.2009 - 11.2018

Supervisor, Fleet Management Services

Donlen Corporation
06.2005 - 08.2009

Maintenance Advisor, Fleet Management Services

Donlen Corporation
02.2001 - 06.2005

Service Advisor

Jennings Chevrolet
06.1999 - 02.2001

Auto/Truck Mechanic

Advanced Auto-Motion
09.1990 - 05.1999

Bachelor of Science -

National Louis University

Certificate in Automotive Repair -

Wyoming Technical Institute

High School Diploma -

Highland Park High School

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Robert Cascarano