Robert Case
Dry Creek,LA
Summary
Proactive leader with a strong background in supervising operations and training teams. Known for implementing process improvements that enhance service delivery and ensure adherence to safety protocols while achieving high customer satisfaction.
Overview
13
13
years of professional experience
Work History
Low Voltage Cable Technician
That Guys Customs LLC
Dry Creek, LA
09.2025 - Current
- Managed comprehensive installation of low voltage cabling and satellite systems, ensuring optimal performance for residential and commercial applications.
- Assisted in troubleshooting and resolving connectivity issues in network systems.
- Maintained tools and equipment to ensure optimal performance during installations.
- Collaborated with team members to complete projects within established timelines.
- Conducted site assessments to determine cabling requirements for various installations.
- Provided support in the configuration of network devices as needed.
- Educated clients about the benefits of properly installed low voltage systems for their particular needs or industries.
- Guaranteed customer satisfaction through meticulous attention to detail in cable installation, testing, and termination processes.
Corrections Master Sergeant
Allen Correctional Center
Kinder, LA
03.2024 - 09.2025
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Implemented effective crisis management protocols and made timely decisions to address urgent challenges.
Window Tint Installer
That Guys Customs LLC
Dry Creek, LA
01.2023 - 03.2024
- Installed window film using precision tools to ensure optimal adherence and finish.
- Trained junior installers on techniques for effective tint application and safety protocols.
- Assessed vehicle windows for tint compatibility and customer specifications prior to installation.
- Maintained inventory of materials, ensuring availability for seamless workflow and timely project completion.
Motor Hand
Helmerich & Payne Inc
Dickinson, ND
04.2021 - 08.2023
- Operated and maintained drilling equipment to ensure optimal performance and safety standards.
- Monitored drilling operations, identifying issues and implementing immediate corrective actions.
- Collaborated with team members to enhance efficiency of rig operations through effective communication.
- Conducted routine inspections and maintenance on machinery to prevent downtime and enhance reliability.
- Assisted in training new team members on operational protocols and safety procedures.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Service Supervisor I
Calfrac Well Svc
Williston, ND
12.2018 - 03.2020
- Supervised daily operations, ensuring compliance with safety protocols and industry standards.
- Led team training sessions, enhancing skills and knowledge of service procedures and equipment usage.
- Streamlined workflow processes, improving service delivery efficiency and reducing operational downtime.
- Monitored performance metrics to identify areas for improvement and implement corrective actions promptly.
- Conducted regular safety audits, fostering a culture of accountability and adherence to safety regulations.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
Service Supervisor
Trican Well Service
Minot, ND
01.2013 - 09.2016
- Supervised daily operations ensuring adherence to safety protocols and industry standards.
- Coordinated team schedules optimizing resource allocation and workflow efficiency.
- Trained and mentored new staff on equipment operation and safety procedures.
- Implemented process improvements enhancing service delivery and customer satisfaction.
Education
High School Diploma -
Florida Air Academy
Melbourne, FLSkills
- Low voltage wiring
- Audio and video systems
- Access control systems
- Fiber optic splicing
- Task delegation
- Service order flow
- Management experience
- Policy enforcement
- Inspections management
- Outstanding prioritization skills
- Supervisory role experience
Timeline
Low Voltage Cable Technician
That Guys Customs LLC
09.2025 - Current
Corrections Master Sergeant
Allen Correctional Center
03.2024 - 09.2025
Window Tint Installer
That Guys Customs LLC
01.2023 - 03.2024
Motor Hand
Helmerich & Payne Inc
04.2021 - 08.2023
Service Supervisor I
Calfrac Well Svc
12.2018 - 03.2020
Service Supervisor
Trican Well Service
01.2013 - 09.2016
High School Diploma -
Florida Air Academy