Robert Castro
Taylorsville,UT
Summary
10 Years as an account manager in the industrial market, 1.5 Years in medical sales. Excelling as a consultative advisor, working
independently and with teams identifying client needs and presenting solutions through products or services that enhance the
needs and surpass sales quotas. Leads in territory management through cold calling, prospecting and relationship building to
leveraging account penetration, revenue growth with high customer applause and satisfaction with new and existing accounts.
Leveraging account awareness to cross sell additional and upsell additional categories.
Overview
14
14
years of professional experience
Work History
Warehouse Delivery Driver
Johnstone Supply Co
01.2021 - Current
- Responsible for daily rush orders and transfers from the companies three Utah locations
- Insure that all orders received each morning are pulled and staged for client pickup
- Assists in put away of inbound stock in inventoried and put away for future orders
- Assists in daily cleaning and straightening of warehouse travel pathways
- Partners with all warehouse associates to secure a standard to high customer service to continue to win new and existing clientele
- Helps set the example to following company policies and store standards, customer service is a key connection to any company’s growth and an integral contributor echoing that effort to all associates
- Found Delivery area managed in UT, and occasionally ID
- Restructured transfer protocol which increased efficiency, organization and tractability of stock in or out to locations.
- Took the helm in managing all company transport vehicles with service, cleanliness and training future drivers.
- Natural leadership skills
Regional Sales Manager
Acolla
01.2018 - 01.2021
- Restructured sales effort in Utah, focused on repairing lost and damaged relationships through building new relationships, technical approach to clinical solutions to incorporate an ancillary service to expand service offering products and service offerings, or recommendations for subcontractors/partnerships as needed
- With Territory management in UT, ID, & WY
- Achieved education acumen of Regenerative Cellular acumen educating Orthopedic and Podiatry market segments.
- Communicated business packages which enhanced and grew client revenues over 40 & 60%
- Developed sell through program to align soft good, consumable and surgical tools and components to build
Territory Account Manager
Veolia
01.2015 - 01.2018
- Developed sales through building relationships, expanded by introducing additional products and service offerings, vetting and onboarded subcontractors/partnerships growing sales funnel from 2.1 million in sales to 2.9 by 2017 for UT, ID, MT, WY.
- Negotiated and secured three-year contract valued between 1.2-1.8 million dollars 2017.
- Regained lost business, facing and resolving weaknesses and inconsistencies to regain $750,000 in 2017
- Analyzed territory data to regain lost business resulting in increased sales by 12% in 2016
- Contract review to identify areas for additional services and products, producing growth of 14% over target for 2016.
- Team player supporting dual regions during shortage in personnel to our pacific northwest territory.
Customer Support Representative
Valin
01.2014 - 01.2015
- Increased sales orders by an average of 190% through up-selling fail safe and process controls.
- Maximized sales performance through delivering exceptional customer experience and up selling.
- Support field sales configuring heat processes, writing client proposals increasing sales by 18%.
Customer Service Representative
Kellerstrass Oil
01.2012 - 01.2014
- Elevated annual sales by 63% in 2013 as a result targeting sales activities through a quarterly view.
- Applied strategic sales techniques to exceeded sales metrics: lead generation 28%, sales 11%.
- Sales growth resulted in territory promotion, responsible for industrial sales in UT, WY, CO, and AZ
Google ISR4 Sales
MarketStar
01.2011 - 01.2012
- Negotiated sales that resulted in over $861,050 in 2011.
- Exceeded lead generation goal by 28%, sales to 36%.
- Lead and motivated team, elevating ranking 12th to 6th
Education
Bachelor of Science - Professional Sales
Weber State University
Utah01.2011
Skills
- Safe Driving Practice
- In the works of obtaining a CDL CLASS A
- Warehouse Safety
- Loading and unloading
Volunteer Experience
- Youth Leader, 12
- Xterra, 5
- Tour of Utah, 2
- Tour of Park City, 3
Timeline
Warehouse Delivery Driver
Johnstone Supply Co
01.2021 - Current
Regional Sales Manager
Acolla
01.2018 - 01.2021
Territory Account Manager
Veolia
01.2015 - 01.2018
Customer Support Representative
Valin
01.2014 - 01.2015
Customer Service Representative
Kellerstrass Oil
01.2012 - 01.2014
Google ISR4 Sales
MarketStar
01.2011 - 01.2012
Bachelor of Science - Professional Sales
Weber State University
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