Robert Cates
Hazel Crest,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service / Sales position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Graphic and Content Creator
Senior Resource Services
Homewood, IL
05.2024 - Current
- Strengthened content through proofreading and editing.
- Applied current editing and photography tools to tell great stories.
- Organized collected information to produce well-written articles.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Analyzed competitive rates and marketing to improve that of the client.
Graphic Designer & Editor
Self-employeed
03.2020 - Current
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects such as images sizes and font selection.
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Sales Associate, Cashier, Cook
Little Caesars Pizza
Tinley Park, IL
04.2024 - 05.2024
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Exhibited high energy and professionalism when dealing with customers and staff.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Bremen High School
Midlothian, IL06.2023
Skills
- Social Media Marketing
- Client Consultations
- Deadline Management
- Content scheduling
- Promotional video development
- Complaint resolution
- Customer Service
- Order Fulfillment
- Payment Processing
- Store maintenance
- Order Processing
- Sales expertise
- Cashier
Timeline
Graphic and Content Creator
Senior Resource Services
05.2024 - Current
Sales Associate, Cashier, Cook
Little Caesars Pizza
04.2024 - 05.2024
Graphic Designer & Editor
Self-employeed
03.2020 - Current
High School Diploma -
Bremen High School