Robert Cedrone

Director of Operations for a growing e-commerce distribution company specializing in heat-sensitive shipping.

• P&L Accountability: Held full Profit and Loss (P&L) ownership for operations across four distribution centers, consistently meeting or exceeding financial targets.
• Revenue Growth: Scaled business revenue from $35M to $150M annually by implementing efficient processes and strategic resource allocation.
• Budget Management: Managed and optimized multi-million-dollar budgets, balancing cost control with investments in operational improvements, and workforce development.
• Cost Optimization: Reduced payroll expenses by 5–8% annually, while increasing outbound units shipped by over 60%.
• Expense Analysis: Conducted in-depth financial analyses to uncover cost-saving opportunities, and improve profitability.
• ROI-Focused Projects: Prioritized capital expenditures and facility improvements to maximize return on investment.
• Comprehensive Oversight: Directed operations for inbound, receipt, storage, inventory control, outbound production, logistics, facilities, and maintenance, overseeing 20,000+ daily orders with 99.8% inventory accuracy and a 98.7% on-time fulfillment rate.
• Process Innovation: Implemented a Warehouse Control System (WCS), and optimized workflows, reducing operational costs, and improving efficiency.
• Slotting Optimization: Improved picking efficiency and accuracy by 72% through data-driven slotting analysis.
• Network Expansion: Identified optimal locations for three new distribution centers to enhance proximity to parcel carrier hubs, and expand ground shipping capabilities.
• New Market Entry: Spearheaded the company's entry into fresh and frozen food distribution, creating infrastructure for new revenue streams.
• Customer Satisfaction: Streamlined order resolution processes to under 24 hours, improving delivery metrics, and strengthening trading partner relationships.
• Performance Management: Introduced scorecards for vendor performance, improving accountability and alignment with company goals.
• Vendor Oversight: Managed third-party vendors, ensuring on-time delivery, and reducing costs through strategic negotiations.
• Compliance and Scheduling: Coordinated distribution center schedules to meet SLA requirements, and reduce transit times for temperature-sensitive shipments.
• Inventory Accuracy: Achieved a 99.5% inventory accuracy rate through the implementation of UPC scan validation.

• Facility Operations: Managed daily operations of a 190K sq. ft. Facility, ensuring transportation efficiency, and inventory accuracy across inbound and outbound shipments.
• Dispatch Optimization: Reduced dispatch times by improving transportation scheduling, resulting in faster dealer shipments, and improved customer satisfaction.
• Compliance Tracking: Created color-coded tracking for inbound shipments, ensuring full compliance with transportation and delivery requirements.
• Kaizen Process Improvement: Directed Kaizen projects to streamline transportation workflows and improve productivity in both inbound and outbound logistics.
• Inventory Accuracy: Achieved 99.5% inventory accuracy through tight coordination between transportation and warehouse operations.
• Replenishment Procedures: Implemented replenishment procedures focused on transportation efficiencies to reduce non-productive time, and improve order fulfillment.
• Batch Standardization: Standardized batch processes across shifts to improve transportation coordination, and reduce wait times for outbound shipments.
• Performance Reviews: Conducted monthly reviews for performance improvement, focusing on transportation team efficiency, and safety.
• Safety Oversight: Led safety tours, addressing 140 unsafe acts in the first year, with a focus on transportation-related safety issues.
• Training Development: Developed safety training for transportation and material handling, ensuring safe and efficient loading, unloading, and transit.

• Facility Expansion: Led the planning, implementation, and operation of an 88,000-square-foot distribution center, scaling operations during the company’s largest growth period.
• Outbound Fulfillment Optimization: Increased outbound fulfillment rates from 66% to a 99.5% daily completion fill rate, ensuring scalability as demand grew.
• Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
• Staffing and Resource Scaling: Optimized staffing and warehouse resources to meet rising demand, and reduce bottlenecks.
• Cost Reduction & Budgeting: Reduced monthly spending by 26% through effective scaling of operations, negotiating vendor rates, and optimizing resource allocation.
• Reverse Logistics Infrastructure: Developed scalable procedures for managing high return volumes, with minimal disruption to operations.
• Dead Stock Optimization: Spearheaded initiatives to reduce dead stock, utilizing alternative sales channels to move obsolete inventory.
• Inbound & Outbound Coordination: Coordinated inbound shipments and lead times with carriers, ensuring timely deliveries, and efficient operations.
• Inventory & Shipment Optimization: Scaled inventory control and shipment scheduling to reduce delays and streamline order fulfillment.
• Training and Development: Scaled training programs across departments to prepare staff for growing operational demands.