Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Robert Champion

Lawrenceville,GA

Summary

Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Talented kitchen leader offer over 9 Years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Experienced Kitchen Manager and Line Cook bringing demonstrated success in developing and motivating strong restaurant teams to assist Hundreds to Thousands of customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Experience Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 5 Years of progressive leadership experience. Adaptable and enterprising Chef with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious Chef with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Stars And Strikes Family Entertainment Center
06.2018 - Current
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maximized quality assurance by completing frequent line checks.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Developed unique events and special promotions to drive sales.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Order Checker

Publix Warehouse
07.2013 - 04.2019
  • Restocked and organized merchandise in front lanes.
  • Processed both cash and card purchases and returns.
  • Performed checks to determine most accurate pricing.
  • Spoke with upset customers and notified appropriate management to resolve conflicts.
  • Identified produce items and input corresponding PLU codes.
  • Assisted with unloading customer carts onto conveyor belt.
  • Checked personal identifications during alcohol and tobacco sales.
  • Directed customers on methods to obtain refunds, returns and exchanges.
  • Informed supervisor of front-end product gaps, scanning problems and price mismatching.
  • Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
  • Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
  • Collaborated with other departments to ensure accuracy of all measurements.
  • Identified issues and developed solutions to improve quality control.
  • Performed root cause analysis to implement corrective actions for discrepancies.
  • Weighed and measured Dry Goods materials and updated records with collected data.
  • Checked loads to identify contents and unauthorized or highly regulated materials.

Deli Associate

Publix Stores Inc
07.2010 - 06.2013
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods

Line Cook

KFC/Taco Bell
09.2009 - 06.2011
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked food temperature regularly to verify proper cooking and safety.

Education

High School Diploma -

Dacula High School
Dacula, GA
05.2008

Skills

  • Teamwork and Collaboration
  • Food Item Purchasing
  • Performance Monitoring
  • Inventory Control
  • Schedule Crew Members
  • Attention to Detail
  • Station Preparation
  • Safe Food Handling
  • Servsafe Certification
  • Standardized Recipes
  • Equipment Condition Evaluations
  • Developing Special Dishes and Recipes
  • Portion Standards
  • Calm and Pleasant Demeanor
  • Investigating Complaints
  • Staff Management
  • Control Inventory Costs
  • Inventory Coordination
  • Manage Promotions
  • Portion Sizes
  • Productivity Improvements
  • Equipment Maintenance
  • Staffing and Sales Reporting
  • Recruitment and Hiring
  • High-Volume Dining
  • Workflow Optimization
  • Budget Management
  • Room Preparation
  • Customer Service
  • Team Leadership
  • Cost Control
  • Managing Deliveries
  • Guest Relations
  • Annual Business Planning Support
  • Training
  • Supervising Residents
  • Disciplinary Action
  • Employee Scheduling
  • Liquor Law Compliance
  • Managing Reservations and Large Parties
  • Cleaning and Sanitation
  • Work Assignments
  • Kitchen Scheduling
  • Portion and Cost Control
  • Anticipating Problems
  • Process Improvement
  • Order Accuracy
  • Meal Monitoring
  • Food Challenges
  • Cook Foods
  • Order Delivery Practices
  • Service Delivery Management
  • Kitchen Equipment Operation
  • Shift Scheduling
  • Performance Improvement
  • Microsoft Word
  • Cost Estimation
  • Facilities Planning
  • Portioning Understanding
  • Maintain Food Safety
  • Menu Planning
  • Health Code Compliance
  • Counting Money
  • Waste Reduction
  • Brand Loyalty
  • Food Preparation Management
  • Food Preparation and Safety
  • First Aid Knowledge
  • Inventory Management Software
  • Vendor Relationship Management
  • Calendar and Scheduling Software
  • Labor and Overhead Cost Estimation
  • Sanitation
  • Food Plating and Presentation
  • Customer Needs Assessments
  • Diverse Beverage Knowledge
  • Operations Management
  • Sales and Marketing
  • Employee Performance Evaluations
  • Inspection and Observation
  • Menu Pricing and Writing
  • Serve Customers
  • Catering Services
  • Shipment Preparation
  • Multitasking and Organization
  • Staff Training
  • Policy and Procedure Enforcement

Accomplishments

  • Hired, trained and oversaw kitchen staff for restaurant.
  • Maintain 100 Health score for 2 years in a row
  • Never had a score lower than a 94
  • Increased team productivity by implementing key process improvements.
  • Eliminated food waste, saving per shift.
  • Resolved product issue through consumer testing.
  • Oversaw back of house operation.

Certification

ServSafe Certified

Additional Information

I am a hard working Chef who takes care of my Kitchen and my guest at all time

I understand our guests eat with their eyes

I also understand the Cleaning is the must for our kitchen(changing labels, changing pans, washing hands for 35 seconds, hairnets all are very important)

Your Attitude equals your Altitude is my mantra of life and the way

Punctuality is a Must

Respect is the word for guest and employees

Languages

English
Full Professional

Timeline

Kitchen Manager

Stars And Strikes Family Entertainment Center
06.2018 - Current

Order Checker

Publix Warehouse
07.2013 - 04.2019

Deli Associate

Publix Stores Inc
07.2010 - 06.2013

Line Cook

KFC/Taco Bell
09.2009 - 06.2011

High School Diploma -

Dacula High School
Robert Champion