ROBERT CHANG
Lewisburg,PA
Summary
Strategic operations leader with 20 years of U.S. Army experience, including 18 years managing teams of 4 to 700+ personnel in training and multinational operations. Skilled in developing systems that enhance readiness and safety, overseeing multimillion-dollar assets, and advising executives in allied partnerships. Pursuing an MBA to leverage military operations into executive management and entrepreneurship within the financial sector across Europe, the Middle East, and Central Asia.
Overview
4
4
Languages
1
1
Certification
21
21
years of professional experience
Work History
Executive Training Manager
United States Army
01.2006 - 03.2027
- Led cross-functional team of 7 senior military leaders, 133 cadets, and 6 civilian contractors executing classroom and field training pipelines, while enhancing overall training effectiveness.
- Executed end-to-end training program, evaluated performance, and mitigated risks for a high-throughput leadership development organization, ensuring seamless program delivery.
- Ensured health, safety, welfare, and standards compliance across all training environments, fostering a safe learning atmosphere for participants.
- Officer Candidate Training Battalion
- Lewisburg, PA
- Jul 2025 Mar 2027
Executive Operations Manager
United States Army
10.2024 - 06.2025
- Directed daily operations for a 700+ person organization, overseeing 39 military and civilian professionals in readiness, scheduling, and execution to ensure operational effectiveness.
- Advised executive leadership with regular briefings on operational performance, workforce readiness, program delivery, and KPIs to inform strategic decisions.
- Enhanced cross-functional efficiency through strategic workforce planning, resource allocation, and adherence to policy-aligned process discipline.
- Basic Training Battalion
- Columbus, GA
Senior Operations & Personnel Manager
United States Army
10.2021 - 10.2024
- Directed operations and workforce management for a 52-person multidisciplinary team, enhancing team cohesion and operational effectiveness.
- Redesigned readiness and performance tracking systems, lifting reporting accuracy to 99% and accelerating leadership decision cycles.
- Managed confidential personnel records and evaluations, ensuring compliance and accuracy in external stakeholder reporting for strategic organizational planning.
- Partnered with peer leaders to eliminate process waste and foster collaboration, resulting in improved unit performance.
- Ranger Training Company
- Columbus, GA
Assistant Operations Manager / Platoon Supervisor
United States Army
08.2018 - 09.2021
- Supervised 25 operations professionals to support 700+ personnel; later led 40-person platoon while mentoring 15 frontline supervisors in operational effectiveness.
- Managed armored vehicle fleets and equipment valued at $1820M+ with 100% inventory accountability and zero losses.
- Designed and led a leadership development program for 80 emerging leaders to improve performance, engagement, and retention.
- Planned and coordinated six large-scale operational exercises for 75 personnel, ensuring integration of logistics, safety, and enterprise risk controls.
- Infantry Battalion
- El Paso, TX
Training & Operations Manager
United States Army
05.2015 - 07.2018
- Coordinated multinational training and operational programs with 15+ allied partner organizations, establishing sustainable cross-border operating relationships.
- Served as senior air-operations subject-matter advisor to executives and partners, offering strategic guidance on readiness, planning, and collaborative initiatives.
- U.S. Special Operations Command
- Stuttgart, Germany
Operational Team Leader
United States Army
01.2011 - 04.2015
- Led a six-person team executing complex, high-risk operations with minimal supervision and consistent mission delivery.
- Synchronized logistics across 12 teams supporting 325-person organization; planned and supervised five large-scale operations (600+ personnel) with zero safety incidents and no equipment loss.
- Led first large-scale operational deployment integrating four distinct air transportation platforms across multiple organizations.
- Introduced video-based after-action reviews reducing workplace injuries by 45%; delivered certification programs recertifying 12 personnel and training 40 partner-organization employees.
- Supported intelligence collection through long-range reconnaissance efforts.
- Tacoma, WA
Education
Master of Science - Business Management: Interdisciplinary Studies
University of Maryland Global Campus
Adelphi, MD08-2026
Graduate Certificates - Strategic Human Resource Management
University of Maryland Global Campus
Adelphi, MD10-2026
Bachelor of Arts - Anthropology
University of California, Riverside
Riverside, CA05-2002
Skills
- Training program management
- Training effectiveness
- Workforce planning
- Operational planning
- Operational planning
- Resource allocation
- Risk management
ADDITIONAL INFORMATION
- International: Lived and worked in Germany (3 years); coordinated programs with 15+ allied nations
- Core strengths: Operations leadership, talent development, strategic planning, cross-cultural collaboration, risk & safety systems, change management
- Interests: History, Philosophy, Classical music/opera
Languages
English
Native/ Bilingual
Korean
Professional
Spanish
Elementary
German
Elementary
Certification
- Strategic Human Resources Management
Accomplishments
- UMGC Master's Degree, President's Honor (Suma Cum Laude)
Affiliations
- Sky Dive
- Scuba Dive
- Shooting
- Bicycle
- Traveling
- Camping
Timeline
Executive Operations Manager
United States Army
10.2024 - 06.2025
Senior Operations & Personnel Manager
United States Army
10.2021 - 10.2024
Assistant Operations Manager / Platoon Supervisor
United States Army
08.2018 - 09.2021
Training & Operations Manager
United States Army
05.2015 - 07.2018
Operational Team Leader
United States Army
01.2011 - 04.2015
Executive Training Manager
United States Army
01.2006 - 03.2027
Master of Science - Business Management: Interdisciplinary Studies
University of Maryland Global Campus
Graduate Certificates - Strategic Human Resource Management
University of Maryland Global Campus
Bachelor of Arts - Anthropology
University of California, Riverside