Robert Chase Edie
Carlsbad
Summary
Dynamic customer service professional with extensive experience in hospitality, food service, and retail sectors. Expertise in operations management, cash handling, and guest services, complemented by a proven ability to foster positive customer experiences. Committed to high standard of customer satisfaction to drive success. Eager to contribute to a team that values exceptional service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Marina Manager
Round Hill Pines Beach Resort
Zephyr Cove, NV
07.2023 - 08.2025
- Maintained and rented various marina vehicles, including rental boats, jet skis, and kayaks, ensuring equipment was in optimal condition.
- Collaborated and managed a team to maintain mooring operations for power and sailboats, delivering exceptional customer service to beachgoers and mooring customers.
Food Runner
BJ's Restaurant & Brewhouse
Carlsbad, CA
09.2022 - 06.2023
- Trained new staff on food running and bussing duties, maintaining smooth restaurant operations and high service standards.
- Ensured restaurant equipment was properly handled and maintained during operational hours, contributing to a seamless dining experience.
Food Service Worker
McP's Taphouse Grill
South Lake Tahoe, CA
06.2020 - 02.2021
- Delivered food to customers in a fast-paced environment, working closely with team members to ensure dishes were presented attractively and accurately.
- Adapted to high-demand scenarios to support quality service and guest satisfaction.
Parking Lot Attendant/Cashier (Manager)
Round Hill Pines Beach Resort
Zephyr Cove, NV
06.2017 - 08.2020
- Managed parking department operations, overseeing cash handling, guest services, and efficient parking management.
- Cultivated strong customer service skills and effective money handling practices in a busy beach resort environment.
Ticket Sales
Heavenly Ski Resort
South Lake Tahoe, CA
12.2019 - 03.2020
- Sold tickets for skiing, snowboarding, and other mountain activities, consistently delivering excellent customer service and handling payments accurately.
Doordash Driver
DoorDash
South Lake Tahoe, CA
04.2020 - 06.2020
- Delivered food and beverages to customers with a focus on customer service, food handling, and prompt delivery.
Education
High School Diploma -
George Whittell High School
Zephyr Cove, NV06-2020
Skills
- Guest Services
- Retail sales
- Cash & Payment Handling
- Serving
- Team Collaboration
- Staff training
- Windows
- Typing
- Time Management
- Food Service
- POS
- Safety Operations
Certification
- Driver's License
- Food Handler Certification
Timeline
Marina Manager
Round Hill Pines Beach Resort
07.2023 - 08.2025
Food Runner
BJ's Restaurant & Brewhouse
09.2022 - 06.2023
Food Service Worker
McP's Taphouse Grill
06.2020 - 02.2021
Doordash Driver
DoorDash
04.2020 - 06.2020
Ticket Sales
Heavenly Ski Resort
12.2019 - 03.2020
Parking Lot Attendant/Cashier (Manager)
Round Hill Pines Beach Resort
06.2017 - 08.2020
High School Diploma -
George Whittell High School